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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5635 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 5,635 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers were efficient installing my washer and so far this has been an excellent product. I purchased the 5 year protection to cover any possible problems. My experience with Geek Squad at my church's office computers has been excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a dryer from Best Buy, which packed up after one use. Thank God for Geek squad who came to the rescue. The representative from Geek squad was highly professional and the service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lsundry pair

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how you can change settings for all types of laundry. Also uses kess water and electricity than my old set of HE top load that got damaged in flooding.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helped on previous purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection did well for a TV I bought and thats why I got it again. Hopefully when I need it again it will be helpful like the TV coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been very happy with my geek squad purchase on my items so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year standard geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-Year Standard Geek Squad Protection gives me the peace of mind needed for service should our appliances have issue especially since they are harder to find and or repair during covid lacking product availability.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I write this is late January 25, 2018. I never had got geek squad before. I had first bought it for 5 years warranty. Let me know if my laundry get problem. I will call geek squad. But I have been taking care of my laundry for 3 years. I still have warranty end January 2023. I hope if still good or not work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great capacity.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have. Hard decision which to buy tho! Love them all as bigger capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beyond happy with my washer! Does it's job very well and have no issues. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek pro!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a good attention when I used ! Really quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers washer/dryer in a commercial setting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a washer and dryer in my business. Since they are in a commercial setting the manufacturer warranty is void. Fortunately Best Buy protection plans cover washers and dryers no matter where they are installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gave me the information for laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, always very helpful with any issues I might have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a yes for me!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It has a pause button that allows me to adjust the settings and I can add extra water if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Believer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big believer of the 5-year warranty when you purchase a big appliance. I had my LG washer replaced free of charge when the technician could not fix the issue. I had the washer for 3 years and received a brand new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchases this plan to be on the safe side since I do have a rather expensive product (washing machine). I thought that this would be a great option to have down the road. From my understand my particular products comes with a warranty already through the manufacturer so, regardless there are options after it has ended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a super job installing my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my big screen tv on the wall and did a great job. It looks great with all the cords concealed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always comes through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always fixed or repaired any claim I have filed. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent plans; great techs and vendors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection plan has always been a must-have. Appliances breakdown and its best to be protected. I've used Best Buy protection plans in the past and have been satisfied. Don't buy an expensive appliance without one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Worries on Our New Appliances!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year Geek Squad protection - cheap insurance / peace of mind! Well worth the upfront cost to know it's one less thing to worry about. Got if for a washer / dryer set. A very good value even if I didn't get it on sale. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't buy without warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is better than the manufacturers warranty. No hassle is the way to go.

    I would recommend this to a friend