Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5635 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 5,635 reviews
  • Rated 5 out of 5 stars

    5-Year Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always worth the price to get a 5-year protection option on your appliance. Appliances are not made like they used to be 25 to 30 years ago - one thing goes wrong, and it's a large bill if no protection. Get the coverage.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Sammy. Thanks for sharing this with us! We totally agree that it's important to cover your investments just in case something goes wrong. The peace of mind goes a long way with a larger purchase. If you have any questions or concerns, please let us know!

  • Rated 5 out of 5 stars

    Great Warranty!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5 year warranty from Best Buy. The warranty is reasonable compared to other appliance stores and manufacturers warranty. It's great to have the peace of mind. Would recommend getting a warranty for your washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent capacity and very versatile. Cleans efficiently and has many cleaning capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY THE WARRANTY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it for this product yet but it has never failed us in the past.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased but never needed it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well actually I never really had to call them for anything yet but it's great to know that I have them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to have the protection.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that I have this. However, one thing to note is that during the factory warranty period Geek Squad is not effective. You must go through the manufacturers system. I did have a slight issue with my washer and had to wait a month for the factory technician to show up, even though I had paid extra for Geek Squad service.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your feedback. We appreciate that you trusted Geek Squad with protecting your product. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions. If you have any questions or concerns, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Best delivery gentlemen.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery personal, were polite ,careful with my washer, and place it where told. Awesome job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must when purchasing high end products

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although i have yet to use the geeks squad service. I know and understand that i had to purchase this Geek protection with my brand new washer, i could easly rest knowing that if anything goes wrong with my washer. They geeks squad will be there to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection...for a Washing Machine?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look, who cares about what they call themselves. Three years of knowing that a fix for any problem with my new washing machine is only a phone call away is worth every cent I paid for it. What price peace of mind? I doubt I will ever need to call them but I know that if I do, they'll be there to fix whatever is broken, and at seventy, that's worth a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Schedule fix next week

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item first time problems i was call rightaway they exchange but second one is same problem didn't exchange bue they try to fix . I get scheduled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet but so far everything is good! Will update if possible with accurate performance details when used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the combo with dryer and love how quiet it is. Also the jingles when the load is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade and space saver.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer and dryer. It's saves a lot of space and the smart home integration is pretty cool too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality washer and dryer. Clothes have never been ckeaner. Easy & convenient to use. Efficient with energy & saves on laundry detergent. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are true professional!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people are super knowledgeable and helpful. No complaints from me. the geek squad is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to back up my new purchase. You never know when you may need this protection but one thing I do know is that if I have this BestBuy is there to help and keep me going. I always recommend this added protection and you should get it as well always!! Thanks BestBuy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will come in handy & I have not used it yet as I barely bought my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free options and coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this…it provides worry free coverage with protection and professional fix if needed with the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is a great value for us.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a great value for us. It has saved us untold dollars in repairs over the past 20 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my washer and hopefully I never have to use the repair service but it gives me peace of mind knowing I have it.

    I would recommend this to a friend