Customer Ratings & Reviews

Good service and great customer service and they will answer all your questions you have

I always buy protection, I haven't had to use protection from any thing I have purchased from Best Buy. Better to have it and not need it than to need it and not have it.

Hopefully dont have to use it … but Best Buy is very supportive and they are great

Will come in handy if the unit breaks. Pretty much will pay for itself if something happens to my appliance.

Love the washing machine! Def worth the buy and handles are laegest loads!

We purchased this coverage so we wouldn't have to worry about any potential problems we might incur with this unit. We haven't had to use it yet and hopefully won't need it but glad to have Best Buy standing behind it. We have had good luck with Geek Squad in the past.

For protecting your investment, if you are going to use the washer on a weekly basis, play it safe and get this 5-year standard protection

Best washer and dryer purchase ever, and my last machines were Maytags!!! The squats had to bring the machines to the second floor!! They were great and explained every detail!!

I purchased this warranty, just incase something goes wrong. I've rarely if ever needed to use a Best Buy warranty but I get it for peace of mind.

I recently purchased new washer and dryer. I also purchased a 5-year protection plan. I haven't had to use any protection plan because the items are still very new. But I feel that the value I got four five years protection is very satisfying

They did a great job. They got my old house washer out and the new one installed in less than an hour. Called me before hand to let me know when they would arrive, and then arrived on time.

always buy protection, I haven't had to use protection from any thing I have purchased from Best Buy. Better to have it and not need it than to need it and not have it.

Great service and good warranty. Our old washer broke and we were looking for a new one and this warranty definitely helped us feel confident in our purchase. Since many new appliances unfortunately don’t last as long we wanted to have a good warranty.

The agent came out and helped me to understand how to use my machine and was very nice, Courteous and patient

Great and quick installation...am ready to purchase the matching appliance and will obtain the same 5-year protection. Have not needed to use the Geek Squad, but the peace of mind in case I need them, is comforting.

Geek squad has actually very good service the are quick, efficient and they don’t hesitate if there is a need of reemplace a product

Super Nice! I love … always recommend!!! Good service!

I would highly recommend to get a warranty cause as we no anything can happen it pays to have back up its well worth it

I bought a washer and bought the extended 3 year Geek Squad Protection. Haven't had to use it. Thankfully.

I actually found the dryer a bit cheaper elsewhere, but the protection plan information was not up to date on the website. When I got the actual information, it was more expensive than Geek Squad. Since I have used Geek Squad for my computer for years, I trust them and now will buy all major appliances from Best Buy.