Customer Ratings & Reviews

We just purchased it and bestbuy sold it as told! Sounds like an amazing service to have and use

Hopefully i wont have to use it! Peace of mind just in case

I am hoping if I run into problems the Geek Squad will solve it in a timely manner

I hope I do not need to use this protection but, l feel like it is a good deal and give me comfort in knowing I have this service.

Decided to get additional protection and hoping not to have to use it in the end. Geek Squad is knowledgeable and allowed me to make a sound decision without pressure.

always gets service for new appliances. great service and nice outcomes. they know what is exactly going on and just worked timely manner. communication was great. I didn't read instructions but works great.

A wonderful service to purchase! You never know when you could be buying a "lemon". Let's face it, they do not make things like they used to! A very inexpensive purchase for what you are receiving in return. I recomend this to all!

I’ve been told I’m insurance poor, however the peace of mind is well worth it.

They have the best warranty out there. I would recommend it for any purchase at Best Buy.

I always purchase the extended warranty. I've had to only use the ones prior very few times but the times that I did use it they always came thru.

I luckily have not used this service. Pay attention to the needed recommendations so it is valid.

I haven’t needed to use it yet but viewing it on my account has been easy and convenient. Geek squad always comes through.

This is a great team, very knowledgeable, friendly and always willing to go the extra mile

Fortunately, knock on wood, I haven’t had to use this yet. However, I do feel safe knowing there is a squad of geeks on my payroll ready to do battle against the forces of evil on my behalf should day ever come that I am in danger.

Though I have not used the warranty for the purchase. I would say the warranty is an excellant product with no fine print issues and rejection. I was recommended to take it since it is no hassle warranty.

2 yrs. into my 5yr. plan, had minor problem with washer, they were unable to fix it in home and provided me with brand new machine identical to my model.

Bought this protection for piece of mind but probably won't have to use it. The appliance's I buy at best buy always seem to be reliable and at a competitive price. Service and delivery has always been prompt and courteous.

Love that I'd I have any problems help is one call away

Love Geek Squad support. Just like a fire extinguisher, hope I never need it but I trust it!

I am glad I purchased 5 yr geek squad protection for my washing machine - although it shows no sign of breaking down. If you are afraid of the high cost of repairs and replacements these days, you might want it too. I don't know if I will need it.