Customer Ratings & Reviews

Hard to evaluate since I have not had to ask for service Ask me again after I’ve needed service

I am generally very cautious about extended warranties. With the new high tech washers and dryers this just plain makes sense to protect your investment. We looked at S**** for the same items, but their warranty was much more expensive without any benefit in coverage. Saved a lot going with BB and their warranty

Had to add this purchase and hope that I don’t have any issues.

I purchase protection on large purchases all the time. So far I have not needed to use the Geek Squad services yet but I'm always glad to feel assured that if anything goes wrong, they are available to come take a look and fix it!

I believe the extra warranty plan is the smart choice when it comes to appliances. The Geek Squad warranty price is not outrageous & affordable. I hope I never have to use it, but you never know!

Love the protection plan and the timeframe for it as well

Easy to sign up for .. haven't used it as of yet .. so not sure how well they respond

Never had a problem with any warranty or Geek Squad Protection plans. Thanks.

I took out the 5 year ext warranty because of their customer service. Never had a prob.

Great to have for peace of mind. Hope to never use, but have never had a problem with the squad's service!

Get the service, you will feel better knowing that if anything happens it will be covered. This new appliances have a lot of new technology that is hard to fix on your own now. not like old appliances.

Although, I am a Best Buy member, I choose the five year warranty because of peace of mind, and no charge to show up!

I have purchased other warranties through Best Buy and they were able to replace my products when I was faced with them not working. Due to this fact, I did not hesitate to purchase a warranty for my new appliances.

I appreciate the help definitely nice to have if you’re having any trouble or issues thanks

excellent service and professional team , good service

I love the way they do their installation so fast and perfect, they don't wash time.

Good protection for about 3 years is really not that bad

Good machine easy to install very very good to wash

We had good experiences so far with the long protection plans. Several times we had rather expensive items replaced or refunded because they broke. The process was always quick and easy.

Don't buy expensive appliances from Best Buy without this!