Customer Ratings & Reviews

I finally bought a new washer after my old one was just not cleaning very well after 15 years. Haven’t needed to use the protection yet but it hasn’t failed me before.

Geek Squad installers are professional and know what to do

Although, I am a Best Buy member, I choose the five year warranty because of peace of mind, and no charge to show up!

Great stacking washing dryer. Love them and easy to use!

Always get the protection. Trust me. I’ve used it so many times for random big issues I’ve had happen. This saves my wallet and sanity.

Very satisfied with the service. They were able to fix my issue on the washer and dryer

It’s ok, for some reason sometimes the clothes doesn’t dry up completely but I just add more time.

Great price for an extended warranty, gives you peace of mind especially the companies make new products.

I believe in having my items protected. Therefore, any chance I get, I make sure I include the warranty on my items. I can't tell you how many times this warranty has come in handy. I would definitely recommend doing the warranty whenever its available!

After reading everything that is covered under this plan, I am sooooo glad I purchased it. Hoping that I will never have to use this warranty, but happy to have it, just in case.

Bought this warranty service for my was machine. Have always used Geek squad service for my appliances and electronics. Had to use once to have Samsung television replaced. The only problem when replaced had to buy new warranty for replacement.

Hopefully i wont have to use it! Peace of mind just in case

We Purchased the New Whirlpool Washer, A repair Tech. advised we Get the Extender Warranty on New Washers and Dryers. We took his advice and got the warranty. Our Old Whirlpool Washer was 15 years Old and We only had one Service call on it in 15 years. The transmission wet out after 15 years and it was time for a replacement.

Geek Squad stands behind the protection plan. They made my problem right.

Very simple to deal with. I highly recommend them.

Great to have for peace of mind. Hope to never use, but have never had a problem with the squad's service!

Since I have not needed to use this yet l cannot truly evaluate it. I have not yet had a problem

Our salesperson recommended this to us. We asked her about all different scenarios and contingencies and we figured that this plan will serve the purpose of warranty and I liked the fact that I don't have to pay visitation fee from the geek squad. We got this for our fridge, washer and dryer.

We had the Geek Squad deliver and install our new washer and dryer. They were excellent! They explained to my husband how to remotely start the washer and dryer and explained how the washer and dryer worked.

Reasonable price point for the coverage that is included. I had reason to use coverage on a previous purchase I had made on another appliance: the process was very straightforward, and the repair was completely covered