Customer Ratings & Reviews

Always get the protection. Trust me. I’ve used it so many times for random big issues I’ve had happen. This saves my wallet and sanity.

I've used Geek Squad off and on for years. Their professionalism and capabilities speak for themselves. The protection plan gives peace of mind and affordability to a much needed service in today's world!

After reading everything that is covered under this plan, I am sooooo glad I purchased it. Hoping that I will never have to use this warranty, but happy to have it, just in case.

Geek squad went above and beyond for us. Danny the manager turned our living hell into a great experience. We bout lg washer and went thru hell trying to get it repaired with a lg vendor via geek squad.

I'm very happy with the Geek Squad. They kept their schedule and did a great job installing my new washer and dryers and hauling out the old appliances without banging into any doorways or furniture. Friendly and knowledgable staff.

My washer gave out and geek squad replaced it right away. Highly recommend getting it.

Works wonderfully. Love it quiet and fast . Love the online app and all the cycles it offers

This is a no brainer for me. I have gotten this protection in the past and had proved to be a real life saver. Look, it's an insurance policy. Hopefully you won't need it. But if you do, you will be glad you have it.

Had a problem with my washer. They gave me a new i was very Happy..

I always purchase a warranty for my high ended items

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I decided to buy the Washer and Dryer and contract together with the BestBuy Card to get the BestBuy Points. You can wait and purchase later after you research the Mfr Service Warranty Service and BestBuy Service Contract to make an informed decision.

We had to get this just in case. We know bestbuy has great items but we are glad to get this and cover us in the future. Hopefully we don't have to use it but I feel confident if we do need it. It will do the job.

A must have for all appliances these days it seems like things aren't built to last anymore.

The Geek squad is always courteous and professional. I Always get the longest warranty.

We always purchase the 5 year Geek Squad Protection Plan when we buy a product from Best Buy: worth the peace of mind to know you are covered beyond Mfg. Warranty.

We Purchased the New Whirlpool Washer, A repair Tech. advised we Get the Extender Warranty on New Washers and Dryers. We took his advice and got the warranty. Our Old Whirlpool Washer was 15 years Old and We only had one Service call on it in 15 years. The transmission wet out after 15 years and it was time for a replacement.

They answered in a timely manner and had a tech scheduled to look at unit quickly!

Geek squad afforded us excellent service. The installation was very rapid which I appreciated in the midst of a pandemic. They answered all questions and hauled the old washer away without any problems. Very professional

The Geek Squad Service plan was a great purchase to get for my stack washer and dryer. It covered my warranty on my new machine. I also renewed it to my new washing machine and dryer again.