Customer Ratings & Reviews

Bought the 5 year Geek Squad protection for replacement dryer after previous dryer encountered issues 3 years after purchase. Best Buy gave me full original purchase credit which I applied to my new dryer.

Installation was smooth but there was a small error made by the person taking the order. He put my dryer in warranty in place of washer

I have yet to use this I am going to be calling in a couple of days and will return back to let you guys know how the service was crossing fingers they can help me with my problem that I am having!

Great for unexpected happenings. Can't go wrong with this coverage.

This is a wonderful washer and dryer! I can wash my king size comforter and it is thoroughly cleaned! Works well and the I have not had any problems with the product. First instillation was dented but it was replaced immediately.

I had always been skeptical about front load washers but this one has been great so far

Love the appliances and the guys that delivered and installed

Would definitely recommend it to my friends and family members.

Service repairs take a while but worth the cost. When it came to the replacement it was a big run around. Wasted a lot of my time on phone calls that just kept getting transferred.

Very professional. Called when they were on their way and wore masks when they got here. Removed and installed washer/dryer in no more than 30 minutes.

They installed everything perfectly. Brian and Miguel were extremely professional and helpful!!!

Excellent service and explained everything in detail! They installed everything with great ease!

Wonderful to work with solved my issue with my dryer door seal in a timely manner

the protection plan is definitely worth it. My old machine broke, two years after buying it, and best buy ordered the parts, sent out a professional service tech to do the repair, and my machine was good as new.

Alway add extended warranty on everything over 300 always worth in long run

Fortunately haven't had to use it as washer is brand new but it is good to have should something go awry.

I am hoping I don't have to use it but having this coverage is a peace of mind

Five year Geek Squad protection is a must preferable option for the buyers. Feeling safe about the product. Great Geek squad customer service. I strongly recommend to go for 5 year protection plan

I always get the Geek Squad Protection and any items I buy from Best Buy. It's a great peace of mind to know that the items are covered by an excellent company and supportive employees.

The peace of mind knowing that this is protected for years to come is a relief!