Customer Ratings & Reviews

We have always favored Samsung washers and dryers. This one rises to our level of expectation for Samsung products, and we recommend it with our highest recommendation.

So far so good -- we feel like we're well-covered with the 5-year Standard Geek Squad Protection service plan we purchased with our new LG washer. Highly recommend to buyers for the peace of mind.

Glad I purchased because anytime I have issues, they come out.

I mean what can I say, it’s the Geek Squad, they are amazing at their jobs. If something is broken you are lucky to still have it insured by the Geek Squad, because they will fix the problem and FAST!!!

The two techs that arrived were courteous and installed the replaced dryer. Good job!

Always worth the money. Geek squad has replaced and repaired my items. I am always satisfied.

We received 3-year warranty, where everyone else for the price was a 2-year warranty.

Geek squad protection is the best insurance to get on Best Buy products.

The Geek Squad Protection Plan option is a must have with the purchase of any washer, dryers, refrigerators, dishwashers and higher end tv's! If something goes wrong Best Buy makes it right!

Always purchase extended warranty for any of your new appliance just in case there’s a problem in the future. Its worth buying it coz any appliance tends to break within 2 years of use.

Excellent combo!! I recommend to anyone in the market for a washer and dryer!!

5 year plan of protection, you should have, in case it has a problem.

Washer and dryer have been great. Quite machines and look nice in the home.

I haven't had to use this and hopefully won't have too!! I only by this warranty for big ticket items. I have only had to use this warranty in the past once and was pleased with the experience. I would recommend it for big ticket items!

Great warranty, had to use to replace unit because of a dent, was prompt with a replacement

So far haven't needed to use. Nice to have available as a security blanket.

Remember to get your warranty but you never know if you’re going to need it better to be safe than sorry

Reliable, works perfectly and great design. Recommended 100%

Geek Squad helped me navigate through the issues, they are knowledgeable, while they may get offended when you ask some stupid question, however, worth buying the protection specifically for large purchases.

With some electronics the cost of replacing the item (or getting an upgrade by buying a new version of the product) is financially wiser than buying a protection plan. However, with the life expectancy of a clothes dryer, we believe the warranty was worth the price.