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Customer reviews

Rating 4.8 out of 5 stars with 5685 reviews

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97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 5,685 reviews
  • Rated 5 out of 5 stars

    2 Year Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item; good price; easy to operate; works well; easy purchasing/ordering and easy Pick-Up/Delivery. I would recommend this item to friends and family. I have not needed to use this item but always feel better having the Best Buy Warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky cheeky mcsqueeky

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m always happy to know that my purchases are backed by geek squad. They are great with fixing and getting the value back of something goes wrong. They have this on my reviews a few times, so this is my third review, just taking advantage of getting reward points.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have learned this the hard way a few times... I now always buy the Geek Squad extended warranty. I don't always need it, but when I do, it is a relief. For us this has been great for things like headphones, computer monitors, and video games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty for peace of mind on critical equipment in my life. Haven't needed it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year Extended Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past, I haven't been one to purchase the extended replacement warranties. Not all companies make it easy to use. When I have had to use the warranty through Best Buy, it was quick and hassle free. The produce was replaced that day in the store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a purchase over $300.00 the a geek squad service agreement is a must. The agreement will. give you insurance if the product has becomes damaged. I had a service agreement on.my Samsung TV and when the TV screen went out I called the Geeksquad and they gave me. the information I needed to go to the store.and pick out another TV using the credit amount that I paid for the original TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a no brainer for me. My unit is fully protected for two years. That gives me a sense of relief and Peace of Mind in the event the system is damaged in any way. In comparison to other protection plans the cost is very reasonable and highly competitive, and the coverage is unmatched.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bought as a back up plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought as a back up plan for for my netgear wifi extender, when it quick working after 1 year, I was able to replace it without any problems. Definitely recommend if your buying any kind of electronics that are expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gots have it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything I buy over $150, I always get protection. I have three kids and something is bound to happen in the next 2 to 3 years. I’d rather play it safe. And when something does happen they are awesome they fix or replace it right on the spot. Totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every time!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything I buy over $150, I always get protection. I have three kids and something is bound to happen in the next 2 to 3 years. I’d rather play it safe. And when something does happen they are awesome they fix or replace it right on the spot. Totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything I buy over $150, I always get protection. I have three kids and something is bound to happen in the next 2 to 3 years. I’d rather play it safe. And when something does happen they are awesome they fix or replace it right on the spot. Totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that Best Buy has Geek Squad, and that Geek Squad offers extended warranties! This give me peace of mind knowing should anything go wrong all I have to do is reach out to Geek Squad and they will come out and fix or replace the issue/product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that Best Buy has Geek Squad, and that Geek Squad offers extended warranties! This give me peace of mind knowing should anything go wrong all I have to do is reach out to Geek Squad and they will come out and fix or replace the issue/product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that Best Buy has Geek Squad, and that Geek Squad offers extended warranties! This give me peace of mind knowing should anything go wrong all I have to do is reach out to Geek Squad and they will come out and fix or replace the issue/product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best customer service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was veey diligent and helped me to set up an appointment to go to a lication to fic my computer. The process was easy and they sent me the computer back to my home. I am pleased to have Purchased this insurance and for the excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the geek squad replacement service on my arlo chime. After a power surge took out my chime, best buy staff was happy to help and the plan got me 100% of what i soent on the item back. Totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another good service plan option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option for someone not looking for a long term service plan, or might only own a particular device for a short amount of time where the product wouldn’t need to be covered over multiple years. In this case, a service plan of two years might be just what you’re looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy insurance is the best for electronics. They always take care of my electronics when they mess up but obviously it is the normal wear and tear and or difficulty with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always. get. the .plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's definately worth it in the end. We had to unplug some of our alexa's to move and one of them would not re connected to the new internet no matter what we did so we used the plan and we were able to get a new one without even going inside the building

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the plan, the plan is good, recommend the plan... did I mention I like the plan? I am a Best Buy Employee, however my views / opinions are my own and do not necessarily reflect Best Buy Policy. Oh, yeah and get the plan ;)

    I would recommend this to a friend