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Customer reviews

Rating 4.8 out of 5 stars with 5685 reviews

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97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 5,685 reviews
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Geek Squad Product Replacement. I normally don't buy replacement plans. But this one is true if something goes wrong within the time either repair it or exchange it. Security of mine that you don't waste your money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice to have geek squad product replacement, and forget worrying if the item I bought breakdown within the covered time period. just in case something happens they have it covered, but I know the product I bought have great quality and will last years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad fixed my computer, after I was having several issues with it. Brought it into the store & they were very friendly. Able to help me that same day with minimal wait-time.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Gary. Thanks for your great feedback! I'm glad to hear they could get those issues resolved right away. Thanks for sharing this with us! If you have any questions, please feel free to reach out.

  • Rated 5 out of 5 stars

    Always use protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always better to have accidental protection plans and. Or need them. The one time you need it and don’t have it makes it worth it. What’s nice is the replacement of a similar item of yours is discontinued. Awesome price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this service for install of my cameras and if anything would happen they could help. I used it once since installation. They were good at what they did to get my cameras working again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have to extend your warranty

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job installing my microwave and explain to me how to use the different settings and what they are used for. If you have questions you can call geek squad and also extends your warranty on your appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend the Geek Squad services, price is fair, service is the best, any issues come up and they take it from there, you get great workmanship or a replacement of same value, what's not to love about that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They always take care of you.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad plans are what sets Best Buy apart from any other retailer. Its the truest for of peace of mind you can purchase from anyone. It why ive been a customer of theirs since i was a teenager.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the protection plan as some electronics can have issues down the road unexpectedly. I’ve used the service before on other products and when I had to make a claim, was worth the hassle. Can’t be the value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had problems with this guarantee system that bestbuy offers with its products. In case you have a problem, you take them away and they will exchange it for a new one without questions or uncomfortable repair processes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks man, GEEKS!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re great. I’m always happy to know that my purchases are backed by geek squad. They are great with fixing and getting the value back of something goes wrong. This is my fifth review, I will never say no to free reward points.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Positive Outcome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this warranty company because I needed my tablet fix and they fixed it. They listened to words and fixed my tablet within days and shipped it back to me fast. I am very happy and satisfied with the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will include this service to almost every products I purchased from BestBuy. The service has saved me a lot of time and money. In case something is not right, I just bring the product back to BestBuy to get a new one. Super.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Home Security System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this unit as a back-up. We installed one of these unit about 2 1/2 years ago and installation is a snap, and they are very fast in answering any alarms. The best part is you do not a land line for someone to cut. I have recommended to many of our friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase as an extension to Manufacturer warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as an extension to original Manufacturer warranty. The device is working absolutely fine till date. So, I never got opportunity to experience Product replacement service from Geek Squad for this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have the geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended protection plans BestBuy sells is totally worth it! It’s easier to bring the speaker in and they will swap it out for a new one or better vs call the MFG on hold for hours only to be told they can’t do anything. Best Buy does the heavy lifting !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Product Protection Plan is great! You never know when you'll need it or if Geek Squad will be needed to repair/fix any issue. I always get the plans for my purchases as extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Deal Going

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These warranties are awesome if you ever have a problem. Best Buy does an outstanding job of honoring their product replacement program and has never given me hassle if there was n issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Very Very Well of a Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, Awesome, Awesome. Geek Squad Protection is probably one of the best protection plans you can get, it has served me & my family well over the years. doesn't hurt to have it, it helps greatly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Always Backup Covered Products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly Recommend this Product/Service worth the xtra money you paid , save you $$$ money in the future, if a product fail or doesn’t work properly, the Geek Squad team help you fix or replace. Best costumer service.

    I would recommend this to a friend