Customer Ratings & Reviews

I usually don’t purchase the insurance on items I buy but since the item I purchased was new technology I did. And I had an issue with the item purchased a year later and it was a case of walking in with the defective item and walking out with a brand new one

I tend to buy warranties just to be on the safe side with products especially electrical products. Thus far Best Buy has stood by their warranties when I’ve had to return product beyond the return date .

The Geek Squad has saved me money and has answered the questions and issues. They have fixed, maintained and restored several of my products at a low fee. They have saved time, money and frustration. It is also beneficial having the warranty which is included.

Don’t Leave BestBuy Without It! This is why I only buy my electronics at BestBuy rather than online sources like Amaz. You never know what might happen. They make the process seamless and convenient.

The best warranty around i always get the warranty i have hundreds of them and if something brake or not working right it is easily replaced, please get the warranty when buying from bestbuy it's worth it

The best warranty around i always get the warranty i have hundreds of them and if something brake or not working right it is easily replaced, please get the warranty when buying from bestbuy it's worth it

I purchase the Geek Squad protection that is offered on any product I purchase from BestBuy. They honor their agreement...and that helps when making a decision to buy most of my electronic products from BestBuy!

I purchase the Geek Squad protection that is offered on any product I purchase from BestBuy. They honor their agreement...and that helps when making a decision to buy most of my electronic products from BestBuy!

This protection plan covers the product for a 2 full years with complete replacement if issues develop. I use this for my business so that is a very important feature. I feel well protected in the event of emergency.

This protection plan covers the product for a 2 full years with complete replacement if issues develop. I use this for my business so that is a very important feature. I feel well protected in the event of emergency.

Amazing service, never get out of Best Buy without buying it. It is worth it. They do as promised. If you can not get your items fixed they will replace them or give you a best buy gift card with your refund.

I had a problem with my laptop not charging correctly. I took it into bestbuy to have it checked out. I got the run-around at first as to what was wrong with it. I finally got someone that was willing to look closely at the problem. The laptop was sent for repairs and once returned I have not had any issues. Since I had the Geek Squad protection on it I was not charged for any of the repairs..

The Geek Squad team are knowledgeable and friendly. I've been able to remote into Geek Squad to fix computer problems. Their 2-year product replacement plan is awesome. It's very easy to make returns/exchanges.

The GS prot. Plan is insurance if you ask me ! If you dont want to spend additional money on an item you just purchased a year ago (in the event it fails) just spend the extra few dollars and have peace of mind!

I have purchased an extended warranty for most of my large price products as it adds a peace of mind and if I have to have anything done on these covered products, Best Buy is very quick to respond with good solutions

I have used the 2 year warranty replacement through Best Buy on a couple of times. They have always been great with switching out our units. I now purchase it for all our items. It has definitely paid off.

It’s worth the price since I put it on my router and it runs all the time if it breaks down, no worries thanks geek squad

The 2 year product replacement is good especially for electrical items or big appliances because sometimes those that break early aren't always covered by the company that makes the product.

I had a guy from the Geek Squad come to my house to help me determine what type of receiver to get for my house since i wanted to configure for multi-zones. The guy was vey knowledgeable and professional.

Geek squad protection has saved many of my devices! I’m not the best on devices. Sometimes I get ruff with things and when I do. Geek Squad is there to save the day! Never have they let me down! Thanks Anthony at store 1536. You’re absolutely amazing!!