Customer Ratings & Reviews

Geek Squad is Great. They make life very simple for me.

Geek Squad is Great. They make life very simple for me.

Geek squad helped me fix my computer from a virus.

Great service to have and always worth it for all products.

Great service to have and always worth it for all products.

Agents were very helpful and efficient with my product.

Is good and fast service fix all my computers and problems

I have never had to use the 2 YR replacement program. I usually get geek squad protection on all my purchases but I have been disappointed at times with the repair dept. in N. Canton, OH. The N. Canton GS are too busy to get things done in a timely manner in the electronics such as cell phones, computers, etc. My first encounter was good with them. My second encounter was not good at all. I purchased a computer and they were suppose to transfer my PDF files from my old computer to my new one and gave me a date of a week out to have it finished when I dropped it off. I called a week later to check the status and they had not touched it. So when they called me back to let me know it was done. None of my PDF files were transferred on the new computer then the sales person tried to feed me a line of BS and say, "well sometimes the files don't transfer because they are can not be transferred due to how they were saved". Meaning PDF,docx,etc. I looked at him and laughed and said please do not try to tell me you can not transfer a PDF file from one device to another they are the simplest documents to transfer and that is why I save most everything PDF. I felt like he thought I was a techno tard. Needless to say I lost all of my documents because they wiped my old computer clean.

Ready no hassle warranty. God at any location. But it for almost all my BB purchases.

This was cheap for the coverage. I almost always buy this for my electronics over $200.

Have always had good service and always pleasant when I have had to service my products

Outstanding service - professional customer service

Love geeksquad definitely recommend when it’s offered

the product i purchase is work good and easy to operate

This item is great my whole family love it. Thanks

Helps insure you’ll have the product for as long as 5 years!

Replacement plans are inexpensive an provide peace of mind

Bought product protection, fair price for ease of mind

I love Geek Suad! Haven’t used it yet but it’s nice to know they have my back.

The agents are very knowledgeable and ready to help.