Customer Ratings & Reviews

Geek Squad service is always top-notch. Easy to use, no hassle, great communication, and friendly techs. Will continue to add this to my purchases.

Always a good idea to get this. It is not like other stores, I have never had any issues with the warranty at Best Buy like I have at other retailers.

Always a good idea to get this. It is not like other stores, I have never had any issues with the warranty at Best Buy like I have at other retailers.

These protection plans work well with items that can't really be fixed by Geek Squad. Usually the item amount is refunded and the protection plan ends.

Second to none. Plan's process always seamless! Never had an issue replacing my items if damaged. No funky after purchase registration process. I get one for everything i buy...super worth it.

I never purchase these but for the price I couldn’t pass it up. I still have not used it yet. Do like how they store all extended warranty on your account

The Geek Squad team that came to my house have helped me out before and I trust this team. They always go above and beyond to help me out and answer my questions.

Had previous product go bad at 18 months. Had purchased 2yr and got refunded full price on product and then upgrade product to current. Just re purchase warranty.

Had previous product go bad at 18 months. Had purchased 2yr and got refunded full price on product and then upgrade product to current. Just re purchase warranty.

Had previous product go bad at 18 months. Had purchased 2yr and got refunded full price on product and then upgrade product to current. Just re purchase warranty.

If you're going to buy an Amazon Echo unit, go ahead and spend the extra dollars and get the replacement warranty as well. Normally, I wouldn't bother but in this case I felt it was worth it as I see the Echo getting a lot of use (and maybe some unintentional abuse as well). As I come to depend more and more on "smart" devices, I want to make sure I'm covered.

I am someone who feels product replacement protection is something you will most likely need so the inexpensive purchase price is worth it.

Haven't had to use the 2 year extended warranty but felt it was a reasonable price to make sure everything was going to be covered in case.

This coverage has enabled me to get reasonable rates on computer repair and allowed me to have free removal of an appliance when the new one was installed.

It’s been great to have the security of knowing that if something goes wrong with this product, it’s completely covered. That’s great peace of mind.

I actually had to use this for our router and I am glad we purchased it. They replaced our item that was giving us problems without any issues.

Wouldn't be without it-- the Geek Squad is a very valuable tool and the wonderful people that are an intricate part of it!!!!!!!!!!!!!!!!!!!!!!!!!!!

I have utilized the 2 year replacement extended warranties on a few occasions. It was quick and easy to use with no hassle. I would highly recommend it!

Good to know that for a few extra dollars I can cover my product for 2 extra years should anything happen. Covers almost anything that can happen to it.

I find it is important to have good support on modern computers and programs. The reason I buy products at Best Buy is because I am very satisfied with Geek Squad support and use it often.