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Customer reviews

Rating 4.8 out of 5 stars with 5685 reviews

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97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 5,685 reviews
  • Rated 5 out of 5 stars

    worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection replacement plan at Best Buy is probably the best one out there. No issues or problems to getting your item replaced. Worth it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend the Geek service for all purchases at Best Buy -- great service to have for help

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Karen. Thanks for your positive feedback! We really enjoy seeing comments like this. We look forward to helping you in the future!

  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy I went with Bestbuy and got this plan for my item, the company gives you a really hard time, with Bestbuy no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is an exceptionally good value. I was impressed by the professionalism and quality of their work. As always no questions asked .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant buy anything without a plan its just doesn’t make sense i have to make sure im covered anytime

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Mohamad. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks have been providing service for many years. They are always readily available and willing to help to make a difference in our community.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad protection for almost everything I purchase from Best Buy! Whenever I've needed it, it's been a seamless process!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shop other places for items I wanted I would ask who repairs your product the answers the same well lets see I don't know its an outside company. Best buys answer. We Do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent insurance for shopping at Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad services are the main reason people should buy their electronics from Best Buy. Their services are better than the factory warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love getting the geek squad protection plans because you never know when it’ll come in handy. Geek squad helps with whatever you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy these things and from timer to time have had to use them and Best Buy does a great job in taking care of their customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchase these warrantees with my products from best buy. It opens things up for replacement incase of problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks squad helped with problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased the protection plans. There are several times when it paid off. Also gives you access to geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    @-Year Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a 2-year replacement plan for a new Nest Wifi system I purchased. Hopefully I won't need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes you need to bring the product in store for replacements, including chargers and other accessories included in original packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alway simple and easy to navigate return products , whether it be minutes or months for simple reasons returns become no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I bought this product 2 years ago and its still going strong. Good deal. Worth the coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and no problems getting the work done. It would be great if you could get loaned a computer if yours has to be sent away for repairs or takes longer than a day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKSQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must have Geeksquad protection for your electronic think of it as insurance if something goes wrong they will repair or replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for the echo dot I gave to my grandfather as a present. I just like having this kind of insurance in case something goes wrong with it. And it wasn't that much more.

    I would recommend this to a friend