Customer Ratings & Reviews

I usually don't buy an extended warranty but on the last few items, I had no problem exchanging the items under the extended warranty

I usually don't buy an extended warranty but on the last few items, I had no problem exchanging the items under the extended warranty

Geek squad has a reliable service and warranty ..I would recommend to get Geek Squad. Best Buy has a good warranty program.

Geek squad did services on my lap top and were quick on repair been with them for about 5 years!!

I always buy the geek squad care anytime I purchase something big. I have used it several times for many items never fails me.

Always good to have some extra service. Have not had to use it as yet but felt safe knowing it was available to me.

I like having a piece of mind knowing my item is covered due to water damage or any type of mishap that can happen. Very handy to have.

I normally don't buy extended warranty, but thought for a 400 dollar router worth the extra. Glad I did as ended up needing to use it and exchange was quick and painless

Always get the warranty. You can exchange for a new device if something was to happen to your device.

No questions asked when I brought back my old item. It went out after 23 months, so they replaced it with the newest model.

When I purchased my Echo Dot I also purchased the 2-year Geek squad product replacement package for only $4 extra! I personally thought it was well worth it!

I haven’t had the need to use it but it has given me peace of mind known that if anything went wrong I could just go have it replace

With electronics failing everyday it pays to insure your purchases. I have not had to use this service of yet but I am covered for 2 years no matter what they say. Hopefully will not need to use but spending almost 200 dollars for a wireless modem capable of handling our needs I felt no choice but to pay for this insurance

I have used the Geek Squad service both over the telephone and in person to be a very beneficial product and worthwhile investment.

Any time we have had an issue, there have been helpful staff willing g and ready to assist. We have had to replace items Nd it was hassle free, no questions asked

Warranty is inexpensive and Best Buy has never let me down with their warranty contracts in the past so I will continue to purchase. Peace of mind at an affordable price.

I have kids in the house and always feel on edge when they are around my computer and work items. This is a must if you do too

This is just that. peace of mind. Like a Firearm I am glad to have it and never need or use it, rather than the other way around.

When you spend $200 plus on a router and they offer a two year replacement for less than 10% it was a no brainer. Geek squad service has been great for me.

Geek Squad is the best. They are very easy to work with and do an excellent job. Going the extra mile in many cases.