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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5685 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 5,685 reviews
  • Rated 5 out of 5 stars

    Great insurance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously bought the protection plab and they helped me out without making it hard on me

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection plan is a great service to have just in case something goes wrong with your purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection plan is a great service to have just in case something goes wrong with your purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For expensive products to have the replacement warranty gives me peace of mind should the appliance break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always answers everything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who doesn’t love geek squad. This is a must for all your electronics!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefer to be covered in case something happens. Have not needed to use the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad. Anytime something goes wrong it’s easily replaceable. This is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the squad warranties definitely recommend them never had an issue with getting something repaired best repair service compared to any other retail chain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't buy into protection programs because I am very careful with all of my tech. However, the product replacement program is a great buy for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As mentioned on a prior review. This is an awesome service/coverage. Get it every time it’s offered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. I had a combo router/ modem that failed just under the 2 year warranty and best buy stood behind it 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I have my router connected 24/7, granted to a power surge, I shouldn't have any issues with it, but like the saying goes, better have it and not need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shop at Best Buy specifically for the plans. Worth the peace of mind and they always have taken care of any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan. Great purchase. Great value for the money. Would recommend this purchase and would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Future Proofing?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to get this product replacement for my EERO wireless system. Seems like a great deal for a couple of years of insurance and potential system replacement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This allowed me to feel safe using my product without having to worry about losing or breaking it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best team!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys helped me pick the proper sd card for my needs on my phone and even helped me sync my old card onto my new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad. Always friendly and helpful. Highly recommended. Should add to all purchases that need assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very knowledgeable and helpful. They make sure to relay important information and make sure it is understood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent needed direct services but they were able to assist me with several questions I asked. Very helpful so far

    I would recommend this to a friend