Customer Ratings & Reviews

I love having this tech support. It’s great to be able to get help with a computer problem with a simple phone call. And they do a very professional job.

We will always get this service, never have had an issuer with their customer service

All the Geek Squad technicians that have come out have resolved my issues or gave me excellent options.

its always good to have protection for any product you purchase you just never know i have had great experience

I find the Geek Squad is very dependable and knowledgeable. I find the agents and tech support are very courteous and helpful.

Very easy to use. I had no problems with my product exchange. Geek Squad is a really good service.

Geek Squad said if I break it while installing it all I have to do is bring it back and they will replace it right there I will not have to males a system in

I LIKE ALL BEST BUYS PROTECTION PLANS.I LOVE BEST BUY AND I LOVE SHOPPING THERE,BECAUSE THEY HAVE THE BEST PRICES.

Really important for AirPods. I’d recommend for anyone with AirPods. It’s worth it as the AirPods will eventually have issues.

Warranty is needed now more than ever before Repair is always inconvenient

Anytime you purchase electronic products it is always good to have a good warranty for a safety net to secure your purchase

Have not had to use the warranty yet but I always purchase just in case. Thanks Geek Squad at Best Buy for being the best!

I figured I'd take a chance on extended care and glad i did. Gives me peace of mind around younger kiddos!

Great price for product replacement to help cover the price of a new TV Incase something goes wrong with the one I purchased.

I always buy the replacement plan. I’ve only had to use the plans a couple of time’s, but the extra cost has been well worth when something goes wrong!

Geek squad is a myst purchase. They usually do pretty good. Better to have and not need then to need and not have

Geek Squad Warranty is a solid protection plan. It is worth having for product protection.

This was one time that having a protection plan was a good thing. Had to replace product which Best Buy did with no question

I didn’t have to use this service for my Apple Watch. But have used it for my husband’s watch. Happy for the peace of mind.

I never leave the store without purchase this warranty. It's been a piece of mind protecting my devices .