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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5685 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 5,685 reviews
  • Rated 5 out of 5 stars

    Woth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for costly product and geek squad does a clean job in fixing any issues if they are called upon with this coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too often things happen that have affected my purchases. Having this plan gives me piece of mind should something happen to whatever I'm insuring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had a chance to use the replacement plan and hope I don’t have to but the agents are very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad are great! they always do a great job and its so convenient that they come right ro your home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad Replacement plans on many of the products that I purchased from Best Buy. I have NEVER had an issue or problem with an exchange.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's good to have someone to talk too.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never use Geek Squad, but If I need too I will. They are Professional and Friendly. I was told by my friends. If I don't Rate It, It won't Submit. So I'm giving 4 stars because of what I heard.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments and positive feedback. If you have any questions or concerns about your plan(s), please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great for protecting your new purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To protect your products or high-quality purchases, get protection so that you can replace them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Product Warranty is wonderful to have for those just in case issues.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Rita. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 4 out of 5 stars

    Competent and Courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad are quick to respond, are knowledgeable and best of all, have a solid back-up from the Best Buy in case any resources like parts etc are required to complete the job. However, competency of the workperson may depend on the experience that person has in that product / service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Geek Squad Product Replacement, IT WORKS FOR FINE . This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you should always buy protection for any item purchased to insure hassle free returns or repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do it for that peace of mind when handling your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t tell you the number of times Geek squad protection has saved my family. We buy it on almost everything. Well worth the minimal investment!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RING DOORBELL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAD A RING DOORBELL, IT STOPPED WORKING. TOOK IN AND THEY EXCHANGED IT WITH NO ISSUES.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the geek squad warranty yet so I bought just for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shop at Best Buy because of their protection plans. They have provided good good value on our purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful for it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always make sure you get a warranty... Especially when you have kids... You never know when you'll need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all my devices I purchase at Best Buy I always make sure I get the product replacement. It’s money well spent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know that if I need information for installation or suggestions, they always come through when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST GET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ANYTHING U BUY IN BEST BUY, ELECTRONIC, WASHER , DRYER, TV, STEREO...PLEASE, PLEASE PUT WARRENTY OR GEEK SQUAD ON IT,,,U WONT BE DISAPPOINTED

    I would recommend this to a friend