Customer Ratings & Reviews

Don’t Leave BestBuy Without It! This is why I only buy my electronics at BestBuy rather than online sources like Amaz. You never know what might happen. They make the process seamless and convenient.

Thank you to Best Buy for offering protection plans for my more expensive electronics. I hope I never need to use it, and I have had to only in rare cases, but it’s nice to be able to pay for some peace of mind.

Thank you to Best Buy for offering protection plans for my more expensive electronics. I hope I never need to use it, and I have had to only in rare cases, but it’s nice to be able to pay for some peace of mind.

GOT A NEW MacBook Air AND I NEEDED HELP WITH SETTING UP CAUSE I NEVER HAD ONE BEFORE. THE TEAM HELPED ME AND VERY PATIENT WITH ME AS BEING A ROOKIE. THANKS FOR ALL YOUR HELP!! WELL WORTH PURCHASING THIS PLAN.

Provides confidence in purchasing with the 2-year coverage. For the more expensive products the warranty makes sense. For the cheaper items, say below $100 or perhaps $50 it may not be a worthwhile expense.

The best warranty around i always get the warranty i have hundreds of them and if something brake or not working right it is easily replaced, please get the warranty when buying from bestbuy it's worth it

The best warranty around i always get the warranty i have hundreds of them and if something brake or not working right it is easily replaced, please get the warranty when buying from bestbuy it's worth it

I love the fact that I can buy protection plans and get a one for one exchange and/or refund when you have a device that does not work properly or does not meet expectations. If they can't replace it they will try to fix it from what I remember.

My speaker just stop from playing music, i took it to Geek Squad as i bought the protection plan and they literally swapped for a brand new one, and i only pay for the new protection plan for the new one. I saved $120 sweet!

Thank goodness I can depend on Geek Squad to take care of all my stuff when I need the help . They are always nice & dependable . . . and miraculously have the answers to Help & Fixing things & complications . I don't know what I would do without them .

The staff is very knowledgeable about most products and fruendly. They have efficiently fixed several devices to Satisfaction in sufficient time.

I always buy protection, I haven't had to use protection from any thing I have purchased from Best Buy. Better to have it and not need it than to need it and not have it.

The 2 year product replacement is good especially for electrical items or big appliances because sometimes those that break early aren't always covered by the company that makes the product.

I purchase the Geek Squad protection that is offered on any product I purchase from BestBuy. They honor their agreement...and that helps when making a decision to buy most of my electronic products from BestBuy!

I purchase the Geek Squad protection that is offered on any product I purchase from BestBuy. They honor their agreement...and that helps when making a decision to buy most of my electronic products from BestBuy!

This was a good option and became a great benefit when it reimbursed me for a product believed to have been damaged by a power surge.

Best buy has the best service u can get in terms of extended warranties. I have never had any problems when something breaks as long as i have their protection plans. They r more than fair and i make sure i get it on all things i buy from them. It is a MUST HAVE!!!

Amazing service, never get out of Best Buy without buying it. It is worth it. They do as promised. If you can not get your items fixed they will replace them or give you a best buy gift card with your refund.

it is good that best buy have this warranty but the good thing about best buy they will replace it with the warranty the only bad thing about best buy of the price have change then you have to pay the difference and this is not right for some one to have to do this

Having our new Amazon ECHO is nice. The 2-year product replacement warranty we purchased with it gives us complete peace of mind in the event of any kind of manufacturing defects or malfunctions for 2 entire years. It allows us to enjoy our purchase free from worry.