Customer Ratings & Reviews

Definitely worth the cost to have this service handy when computer issues arise. Diagnosing issues correctly is very time consuming and can be frustrating. Geek Squad has helped with some difficult challenges and met these effectively.

I highly recommend a product replacement plan for any electronics. This is very helpful if a product breaks and you need to replace the product under the replacement plan, if it’s still available? Or they will refund it back to you.

I've never had an issue with Geek Squad product replacement and it was definitely worth the pennies on the dollar, compared to the cost to replace it yourself.

We have always believed it is good to have insurance or produce protection on items that you purchase. Although we have not used it yet, we are confident it will be worth it to have.

always purchase this for my wife, child or relatives. I hate sayin it but life sometimes hits them and cluts moments and life happens. so its worth it to replace drops and spills.

Geek squad what can you say, just don’t walk in, there not trying to hear it. It’s either packed at the store, or even if it’s empty they always say you need a appointment FOH

I have renewed my GSP with the recent flawless fulfillment of my plan. I have had complications with a PLP and the GeekSquad protection worked easily and flawlessly. Thanks to Crystal and BestBuy...

Great safety blanket that protects ALL of your Best Buy products. There is not much else to say except you need this is you are wanting to enjoy your purchases for years to come!

Great safety blanket that protects ALL of your Best Buy products. There is not much else to say except you need this is you are wanting to enjoy your purchases for years to come!

If you are anything like me, you are insurance wealthy because I am cash broke. This is the best Geek Squad Service that they have ever offered if you take advantage of all of its features.

Got a replacement of the watch after running over it with a car! Really glad I got the replacement protection. Also, being allowed to upgrade the product within the 2 year term is really nice.

When Best Buy sells you Warranty they stand behind it since day one, Forget 1st year warranties from manufactures, The Geeks will repair it or your money back.

Great service staff very knowledgeable and accommodating an excellent representation of knowledge of the warranty and its benefits as well as recommendingWithout being pushy as to get the plan

Make sure you always buy this good protection. Everytime I used it, replacing whatever piece with problems that needs to be replaced. I'm very happy

Player wouldn't work right, and stopped connecting to Hulu, which was point of buying this player. so I returned it and geek squad really helped me find the player thats right for my family.

The agent Ashley help me fix my computer she was willingly took control of my computer and found the problem and help my computer run properly thank you so much Ashley you were great

I usually purchase the Geek Squad protection plans because they have excellent customer service and the cost is worth the piece of mind knowing my product is protected.

I really give them 5 stars and if I could give them 30 stars. These Best Buy insurances really get you out of trouble and cover you completely I definitely recommend it 100%>.

I've bought this warranty for all of my Best Buy electronics, and on the rare occasion that I've had an issue with the product, Geek Squad was there to help. No hassle and friendly response.

2-Year Accidental Geek Squad Replacement provides peace of mind. I've never had to worry about purchasing products from Best Buy