Customer Ratings & Reviews

I always buy the geek squad care anytime I purchase something big. I have used it several times for many items never fails me.

Super happy with all of my purchase. I had an issue with a few things and one item was replaced with another product that suited my needs better. Very ready and happy to help!

I’ve received discounts that I wasn’t expecting on extended warranties. Once pandemic is over will have them setup my home theater system.

No questions asked when I brought back my old item. It went out after 23 months, so they replaced it with the newest model.

I usually don't buy an extended warranty but on the last few items, I had no problem exchanging the items under the extended warranty

I usually don't buy an extended warranty but on the last few items, I had no problem exchanging the items under the extended warranty

Not sure how to rate this since we havent needed to use the warranty. Hopefully it stays that way.

Overall pleased Geek squad in the past has made it easy for me to replace my all defective item.

Geek Squad is the best. They are very easy to work with and do an excellent job. Going the extra mile in many cases.

I have already taken advantage of this product replacement for my Wi-Fi and it is well worth the money.

They are very kind and knowledgeable. As a senior I greatly appreciate this.

I like having a piece of mind knowing my item is covered due to water damage or any type of mishap that can happen. Very handy to have.

Geek squad did services on my lap top and were quick on repair been with them for about 5 years!!

I have kids in the house and always feel on edge when they are around my computer and work items. This is a must if you do too

I haven’t had the need to use it but it has given me peace of mind known that if anything went wrong I could just go have it replace

Highly recommended to purchase because you never know when you will need to have something done to your electronic devices

I always purchase the product replacement plans/warranties because life happens and it is nice to be able to go back to Best Buy to replace my purchases when accidents occur.

I have used the Geek Squad service both over the telephone and in person to be a very beneficial product and worthwhile investment.

Although I've never had to use this service, I buy it for all of the expensive electronics I buy from Best buy. I hope to never have to use it, but better safe than sorry.

This is just that. peace of mind. Like a Firearm I am glad to have it and never need or use it, rather than the other way around.