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Customer reviews

Rating 4.8 out of 5 stars with 5685 reviews

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97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 5,685 reviews
  • Rated 5 out of 5 stars

    Geek Squad Producr Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don't buy extended warranty, but thought for a 400 dollar router worth the extra. Glad I did as ended up needing to use it and exchange was quick and painless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time we have had an issue, there have been helpful staff willing g and ready to assist. We have had to replace items Nd it was hassle free, no questions asked

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refund in gift card.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router extender went bad. They took unit back but issued a gift card. I had used a $25 earned certificate and used it on the original purchase. I lost that money. They could of re issued the certificate that I earned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you spend $200 plus on a router and they offer a two year replacement for less than 10% it was a no brainer. Geek squad service has been great for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have had this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our laptop went down unexpectedly and we didn’t know why. I’m so glad I opted to get this. We had our pc back in less than 24 hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service like always the only problem is that you need to go to the store for better explanation of your product issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a bit pricy but well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With electronics failing everyday it pays to insure your purchases. I have not had to use this service of yet but I am covered for 2 years no matter what they say. Hopefully will not need to use but spending almost 200 dollars for a wireless modem capable of handling our needs I felt no choice but to pay for this insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product, quality and service A+ Amazing pr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, quality and service A+ Amazing product, quality and service A+ Amazing product, quality and service A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product, quality and service A+ Amazing pr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, quality and service A+ Amazing product, quality and service A+ Amazing product, quality and service A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad replacement. Best Buy takes great care of their customers with protection like this! Worth the price!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This allows for the best piece of mind when it comes to the electronics in my home. Professional techs to help in all situations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's new tech without a great warranty to make sure any mishaps are corrected. Can't go wrong with a back up plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can return whenever you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection. Might even say the best. Best buy warranty can't be compared with any other warranty. Can return whenever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is inexpensive and Best Buy has never let me down with their warranty contracts in the past so I will continue to purchase. Peace of mind at an affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to cover what needed to be covered. I always buy the warranty it comes in handy if anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is Nothing better than protecting the real things you love and deal with everyday. Geek aqud is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very professional team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came into my home and installed my surround sound and theater system. They went over the operation of the speaker system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I am buying a high end product I only buy from Best Buy and honestly everything comes down to Geek Squad. The are just excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can return an item anytime within two years for a brand new one, I will always buy this with expensive items in the future!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy GSP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad Plan is the best extended warranty. Knowing your investment is protected and covers accidents.

    I would recommend this to a friend