Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5685 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 5,685 reviews
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had a chance to use the replacement plan and hope I don’t have to but the agents are very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase this service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy all of our office products from Best Buy and always buy this product. It has paid for itself over and over again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not be without the plan for any of my electronic items purchased or anyother items that I deem necessary. Judi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coverage Just In Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't get replacement services on everything I buy but some items are worth it. Especially expensive and fragile ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV placement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is outstanding..Will definitely be shopping with Best buy from now on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend Best Buy tech support to anyone.I been so pleased with the service for many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek insurance! It makes exchanging and fixing any problems so easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek insurance! It makes exchanging and fixing any problems so easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek insurance! It makes exchanging and fixing any problems so easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the replacement plan when I'm purchasing Network equipment and the 2 year Geek Squad replacement plan makes it less painful if some goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i needed to have my router replaced due to a defect and they treated me right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Woth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for costly product and geek squad does a clean job in fixing any issues if they are called upon with this coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shop at Best Buy because of their protection plans. They have provided good good value on our purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful for it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always make sure you get a warranty... Especially when you have kids... You never know when you'll need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Product Warranty is wonderful to have for those just in case issues.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Rita. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 4 out of 5 stars

    It's good to have someone to talk too.

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never use Geek Squad, but If I need too I will. They are Professional and Friendly. I was told by my friends. If I don't Rate It, It won't Submit. So I'm giving 4 stars because of what I heard.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments and positive feedback. If you have any questions or concerns about your plan(s), please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great Item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Geek Squad Product Replacement, IT WORKS FOR FINE . This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek help to my location. Have worked with Dave in the past. He is an amazing guy. Would recommend others to definitely have for their products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Of course

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan. Best Buy will replace then modem if there are any issues with your device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must on everything

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when products will malfunction, or accidents will happen. I've never had issues with geek squad and recommend this service to everyone.

    I would recommend this to a friend