Customer Ratings & Reviews

I love that Best Buy has Geek Squad, and that Geek Squad offers extended warranties! This give me peace of mind knowing should anything go wrong all I have to do is reach out to Geek Squad and they will come out and fix or replace the issue/product.

I love that Best Buy has Geek Squad, and that Geek Squad offers extended warranties! This give me peace of mind knowing should anything go wrong all I have to do is reach out to Geek Squad and they will come out and fix or replace the issue/product.

I always get the plan, the plan is good, recommend the plan... did I mention I like the plan? I am a Best Buy Employee, however my views / opinions are my own and do not necessarily reflect Best Buy Policy. Oh, yeah and get the plan ;)

The agent was veey diligent and helped me to set up an appointment to go to a lication to fic my computer. The process was easy and they sent me the computer back to my home. I am pleased to have Purchased this insurance and for the excellent service.

Anything I buy over $150, I always get protection. I have three kids and something is bound to happen in the next 2 to 3 years. I’d rather play it safe. And when something does happen they are awesome they fix or replace it right on the spot. Totally worth it!

Anything I buy over $150, I always get protection. I have three kids and something is bound to happen in the next 2 to 3 years. I’d rather play it safe. And when something does happen they are awesome they fix or replace it right on the spot. Totally worth it!

Anything I buy over $150, I always get protection. I have three kids and something is bound to happen in the next 2 to 3 years. I’d rather play it safe. And when something does happen they are awesome they fix or replace it right on the spot. Totally worth it!

I am totally impressed with the GEEK SQUAD. I suggest everyone to have the opportunity to work with this great team. These people are so well trained and well mannered and patient with there clients.

It's definately worth it in the end. We had to unplug some of our alexa's to move and one of them would not re connected to the new internet no matter what we did so we used the plan and we were able to get a new one without even going inside the building

I saved quite a bit of money by purchasing this package when I had security cameras installed. I wish the Greek squad rep was more helpful when the cameras installed with suggestions. I also didn't know they couldn't install in specific places.

Very useful when something is damaged from water, dropped, or something else. I've used it with most of my products so after the manufacturers warranty has expired I can still have someone take a look at an item.

This purchase was a no brainer for me. My unit is fully protected for two years. That gives me a sense of relief and Peace of Mind in the event the system is damaged in any way. In comparison to other protection plans the cost is very reasonable and highly competitive, and the coverage is unmatched.

Whenever anything goes wrong with a product, this plan definitely comes in handy! Not many of my purchases end up without this plan! The service desk is always understanding, and always willing to do whatever they can to take care of their members.

Whenever anything goes wrong with a product, this plan definitely comes in handy! Not many of my purchases end up without this plan! The service desk is always understanding, and always willing to do whatever they can to take care of their members.

I have been a user of the Squad for a while now and they are always very helpful and offer great support/tips on everything from WiFi issues, to Mac support, to girl issues... they are always there for you, especially when you just need someone to talk to.

This is a great option for someone not looking for a long term service plan, or might only own a particular device for a short amount of time where the product wouldn’t need to be covered over multiple years. In this case, a service plan of two years might be just what you’re looking for.

Geek Squad replacement warranties are a great product to have when your product gives out. Your product will eventually fail because is it's technology, it's just a matter of it happening within the two year time period your covered for.

What can I say that everyone doesn’t already know about the geek squad product protection program? If it’s available for your product, buy it! They give you 2 years of protection. So easy to return a product and get a new one if it’s bad! I highly recommend

I have bought this for most of the electronics that I purchase. I have had to use it on a couple of occasions and I have had no problems exchanging the defective items for new ones.

I purchase the 2-year Geek Squad warranty for the two-year plan in case the cameras go out or whatever the plan covers if you don't get it you'll regret it down the road it's worth it to pay the extra 20 0r 30$, whatever your item is charged for...