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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5685 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 5,685 reviews
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is an exceptionally good value. I was impressed by the professionalism and quality of their work. As always no questions asked .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option to buy. There is nothing better than an extra insurance policy on a product beyond a warranty. Of course get the details as Im sure they change from product to product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have just in case! Always easy to get ahold of when calling for support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance/assurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to know that when you purchase investments, that you can purchase this 2 yeast protection plan, to make sure your product is covered. Thank you Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKSQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must have Geeksquad protection for your electronic think of it as insurance if something goes wrong they will repair or replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant buy anything without a plan its just doesn’t make sense i have to make sure im covered anytime

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Mohamad. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek Squad Product Replacement - DO IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found so much value at purchasing this protection - I have used it a few times and Best Buy is great at replacing the items!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always smart to protect your tech investment! Purchasing Geek Squad is the smartest purchase along with your tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is so worth it. This is my second set of arlo cameras. My first ones went bad. Because I purchased the replacement plan, my product was exchanged in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes you need to bring the product in store for replacements, including chargers and other accessories included in original packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love buying big ticket items like electronics at best buy because of their replacement plan. I never have a problem with the replacing anything that stops working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had to use geek squad a few times already and they have always been very helpful and able to solve the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent insurance for shopping at Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad services are the main reason people should buy their electronics from Best Buy. Their services are better than the factory warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks have been providing service for many years. They are always readily available and willing to help to make a difference in our community.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad protection for almost everything I purchase from Best Buy! Whenever I've needed it, it's been a seamless process!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty from a great company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a few months left on my 2 year warranty when my product failed . Best Buy replaced it with a new one, no questions asked .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't leave the store without it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchased the protection plan. The coverage is excellent, the cost is very economical and the peace of mind is priceless!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend the Geek service for all purchases at Best Buy -- great service to have for help

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Karen. Thanks for your positive feedback! We really enjoy seeing comments like this. We look forward to helping you in the future!

  • Rated 5 out of 5 stars

    GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD SERVICE I RECOMMEND THEM, AND THEY DO NOT DISAPPOINT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection helps!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great service and having the added layer of protection in case something happens helps make me feel better knowing that I'm protected in more ways than one!

    I would recommend this to a friend