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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5685 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 5,685 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is recommended for any major purchase. Geek squad haven't hassled me about anything I have brought back. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a great deal for those who are not adept at servicing their own computers or electronic devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the Geek Squad Product replacement for a lot of my electronic items purchased and have never had an issue getting the support I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, this is a must-have. My router stopped working and this plan made it easy to get another one the same day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it later but it’s good to know that if I have to I will get an experienced tech to fix my items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had a chance to use the replacement plan yet and hope I don’t have to but the agents are very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has always been great if we had to take in a product or called in for advice. They have always been polite and professional and educational.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a peace of mind. With electronics you can never tell what and when they will break. And you know they will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One out of 4 camera wasn’t working. I thought they would fix it but they asked me to bring the box back w/ the damaged one in and they gave me a new box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this on my Ring Camera's havent had to utiluze it just yet but heard nothing but good things about the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good bet!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whats not to like about the 2 Year Geek Squad Warranty. Well worth the money for any and all products purchased at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whats not to like about the 2 Year Geek Squad Warranty. Well worth the money for any and all products purchased at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend purchasing Geek Squad Protection because I have needed this surface a few times and has saved me money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection to have with the GEEK Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection to have with the GEEK Squad! Always a great idea to purchase for that extra piece of mind!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you can never go wrong with protection plan from bestbuy have never had a problem when i needed to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always need to get the extended warranty, because the product alway seem to break right after the manufactures warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always need to get the extended warranty, because the product alway seem to break right after the manufactures warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the peace of mind this product gives me. I have never had a problem with Geek Squad fixing or replacing something

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when everything gets messed up; this was a purchase for myself enjoying this item everyday . . . great addition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased other plans and have not had to use them. Have confidence in this product and do not expect to use this plan also. But better safe than sorry!

    I would recommend this to a friend