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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5685 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 5,685 reviews
  • Rated 5 out of 5 stars

    Warranty for a worry free repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one beats a Best Buy Warranty, No One. Protection at a great price. Worry Free an Best Buy stands behind their Warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security Means a Lot!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that I never have to worry about my tech because of Best Buy's Geek Squad! Thank you for making me feel safe about my purchases, Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to get the Geek squad warranty it’s peace of mind knowing that you have trustworthy and competent technicians delivering first class service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are very helpful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love depending on the Geek Squad to do all my maintenance on my computers and correcting issues I seem to get.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind words and positive feedback, Aaron! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this item the protection work ok as I have purchased my items. Thank for helping with this item. I would also recommend to other

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome deal for the bucks!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome deal for the bucks!!! Not yet used, but always is an easy interaction regarding the Product Replacement Warranty with the Geek Squad. Great Team!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great program

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel a lot more confident in my purchasing with Best Buy knowing I can get my product replaced if it stops working or breaks within 2 years of buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would encourage anyone to purchase Geek Squad with there products those guys are very helpful and always make sure you are satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's one of the things you don't know you need until you need it. I always get the insurance. It gets you a brand new product in most cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't be without the Geek Squad on my side! Always solves any issues or questions I have plus repair anything, and right the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I purchased this with model 1 echo show. The screen went out and was able to upgrade to new device and got the total amount back from the first

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with purchasing additional insurance for your product. No need to send to the manufacturer. Just return to BBY and no hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with purchasing additional insurance for your product. No need to send to the manufacturer. Just return to BBY and no hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ptotection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually i do not purchase Protection because if it’s cheap enough, it’s better to replace. This time I got a plan and haven’t had to use it as of yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea to have some protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had some products that works great, but it is always great to have it cover in case it is drop or a liquid is pour or drop into the liquid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protected my google Wifi and saved me a bunch of money. Only had to pay the difference on the newer google Wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement plan was an incredible investment! I had no problems getting a new product, no questions asked. My router works wonderfully and is on a renewed two year replacement plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Resolved my Issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick, efficient and friendly. Fixed my issue with my phone and when they couldn’t figure it out 100%, they got me a free upgrade!

    I would recommend this to a friend