Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5685 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 5,685 reviews
  • Rated 5 out of 5 stars

    A must need for appliances

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need this because our washer legs during the spin cycle we’re going out. Geek squad up and they took care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must on everything

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when products will malfunction, or accidents will happen. I've never had issues with geek squad and recommend this service to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad are great! they always do a great job and its so convenient that they come right ro your home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you should always buy protection for any item purchased to insure hassle free returns or repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had a chance to use the replacement plan and hope I don’t have to but the agents are very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Woth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for costly product and geek squad does a clean job in fixing any issues if they are called upon with this coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dis not use yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used the warranty yet but they told me I can exchange the product in two years bo problem! For a $100 product at only $10 more, good deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's good to have someone to talk too.

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never use Geek Squad, but If I need too I will. They are Professional and Friendly. I was told by my friends. If I don't Rate It, It won't Submit. So I'm giving 4 stars because of what I heard.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments and positive feedback. If you have any questions or concerns about your plan(s), please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad Product Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Product Warranty is wonderful to have for those just in case issues.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Rita. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Best Buy product warranties are the best!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend purchasing Best Buy's product warranties for high end electronic products!!! Their product warranties are the best on the market!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad warranty is worth it. They are helpful with questions at the store. I have had to bring items back but no problems with replacing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clutch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing amazing amazing what more can I say Best Buy always come through clutch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like the only time I don’t buy the warranty is when something goes wrong so why wait till that time and just get it out of the way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Geek Squad Product Replacement, IT WORKS FOR FINE . This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shop at Best Buy because of their protection plans. They have provided good good value on our purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful for it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always make sure you get a warranty... Especially when you have kids... You never know when you'll need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend Best Buy tech support to anyone.I been so pleased with the service for many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend warranties. My tv lights went out and it got fixed under warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection. Great to have peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too often things happen that have affected my purchases. Having this plan gives me piece of mind should something happen to whatever I'm insuring.

    I would recommend this to a friend