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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5685 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 5,685 reviews
  • Rated 4 out of 5 stars

    Nice to have just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s reassuring to have just in case it’s needed. A small investment for the coverage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 year geek s. product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It good to have a service plan because sometimes the product is not so good or defective.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never Needed but it is nice if you feel like it’s some point you need support I just did not

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad protected device’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very knowledgeable and supportive. They answered all my questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome plan for replacement when need arises. Will always buy

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 4 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good idea to protect portable devices that might get dropped or easily damaged.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope to never use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope that I never have to use this. Glad to know it's there though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whenever I need they will help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is helpful for us to have this with our products because I can have a peace of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope to never use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope that I never have to use this. Glad to know it's there though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to use at all, thank God!! However, it’s alwaysgood to purchase just in case!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    quick turnaround

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick turn around....was back before the estiimated time and no problem so ce

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth it if the item is of a higher value and has a possibly of getting damaged.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i purchased because of ring camera Failure came in handy for me

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very good program that they have. But I did not buy it from my products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad warranty service is fantastic and if your item breaks down, it will be replaced for free which is amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    screen fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ease of replacement, fast service for laptop screen to be fixed and returned

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal for 2 year piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I purchased this with my previous modem BC only lasted 6 months and if I had the warranty could have gotten new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I hate to buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate to buy this, but hope does work if I ever have to use it. Hope I never have to do so.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad supposed to be awesome products are good so need yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a good offer but I was disappointed my stuff never broke so I never used the service

    I would recommend this to a friend