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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5685 reviews

Rating Filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 5,685 reviews
  • Rated 4 out of 5 stars

    Great piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase key Squad with my orders. It gives me peace of mind and a technical contact if something goes wrong.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Helpful with my problems!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I had a good experience with Geek Squad. There was one lady in particular who was rude and not helpful at all. Seemed like she had a chip on her shoulder and had better things to do than help me. Besides that the other staff were very nice, helpful and willing to spend the time to fix my issues!!! Took several times of bringing my computer in but we finally found and fixed the problems!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never had opportunity to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good backup to have for any product electronics you purchase. It’s a safety net.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know you can add thus if you need help. I did not need to use geek squad so I really can't give an honest rating.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say nuch because i have not had to use it yet. And hopefully won't.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good if you break something.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just tried this product but I really never had the chance to used it because I have not break anything yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind 2 year warranty always worth it. Anytime something goes wrong it’s more likely than not covered

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think i got this Geek Squad Product Replacement one one of my Sony speaker.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    always a good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always good to have especially if you are planning on using heavily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t remember if I use. One time I did was horrible Panasonic step up to help me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good insurance plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    peace of mind goes a long way, just wish there was an option for longer time period

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better to Be Safe!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need to think about the added coverage! Since this is for a high priced item it is better to be safe than sorry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this because we feel that is was a decent price to protect an outside camera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Geek Squad Product Replacement have not had to use it and hope i don't.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fixed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad help fixed my computer. Got it working and haven’t had a problem since then.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to have peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad remote support helped my Printer problem with scanning no such glitch since.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use very good quality. And best value. If you are looking for price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not much to say

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had to use it because it didn't have a problem with any product that I bought

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad. has been very good. Very easy to use overall. Help with almost everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad. has been very good. Very easy to use overall. Help with almost everything.

    I would recommend this to a friend