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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11028 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 11,028 reviews
  • Rated 5 out of 5 stars

    I LOVE the Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These folks really know their job and i usually don't even need to take my computer to the store. And they can even solve an issue when I'm not even sitting by my computer!! Well worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Product Replacement Plans are the best money You can spend have used it for years and this plan from them would be the only one I would used it is great and the geeks are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I've had Geek Squad protection on. They have either fixed or replaced no questions asked would recommend to anybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PRODUCT REPLACEMENT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product placement plan. If you have an issue in or out of manufacture warranty, then they replace the product or give you a store credit towards a new product. No hassle or wait for repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You will need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always there for you when you need them.I like to purchase warranty from Greek Squad because they have a very good and fast service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is always a good thing to have and it is usually worth it. I have never had a problem with them and they are always upfront and honest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent warranty for Best Buy Geek team. Simpler to use and resolution is very quick. But with most products from Best Buy. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy warranty is one of the best in the game. Simple to drop off and pick up if possible. If not give card at value to get something else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great in cases where computers malfunction after the warranty or in warranty as well. For instances of viruses shut downs, malfunctions, blue screens/computer shut downs etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each serviceman that comes to help with our problem are professional and helpful.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Lauren. Thanks so much for your kind words! We're happy to hear that you had a great experience. Thanks for sharing it with us! If you have any questions, please feel free to reach out.

  • Rated 5 out of 5 stars

    GEEK Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get Geek Squad warranty for large-ticket items since we believe in having insurance in place for emergencies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far - so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't have to use it yet as my monitor is running strong but I'm glad I don't have a deductible if I do have to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the insurance and replacement for my new printer so I wouldn't have to worry about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the 2 year warranty, had issues with a keyboard after a year and they replaced no problem and even extended the warranty an additional 2 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my dad, who does a lot of printing, all I can say is it will give us piece of mind for 2 years, if anything happens, we can get our printer replaced! small price for insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this before and it has always been a worthwhile service, especially if you're purchasing somethings that has been on display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best warranty around I believe. I wouldn't purchase anything without also getting Geek Squad Protection/Service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very important to purchase a 2-year Geek Squad Product Replacement specially if you have kids. You will feel secure that whatever happens to your product you can always go to Best Buy and they will replace it for you as long as there is no major damage. I think.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents tried to fix my previous printer with no luck so they arranged for a replacement that was delivered to my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money for protecting your investment. Any issues they will repair it or replace it and gives you a piece of mind.

    I would recommend this to a friend