Customer Ratings & Reviews

Agents mounted my tv the way it should be and it was in a jiffy, I also got added protection in case there would be some problem later on

So happy with this service. When my printer started acting up, I just took it back & they replaced it with a new one. Best service!!!

They are very helpful in getting everything set up. I would recommend them to anyone who needs help with their new equipment

They handled the issue very professionally. It was a factory defect and tech experts where able to resolve the issues in a timely fashion

Haven’t had to use this yet and hopefully I won’t need to use it. But it’s definitely worth getting in case you are one to break things.

Not normally a big fan of extended warranties but this is for an 81 year old who already lost a key from his keyboard, so 2 years of coverage for him for only $5 is a no brainer.

Gotta Luv It. No dealing with the manufacturer. Just bring it back to Best Buy any time during the extended warranty period. A No-Brainer.

I am not one to normally buy the protection plan, however my son goes through headsets so quickly.(wires braking, sound distorted etc). This plan covers everything, well worth the price.

The Geek Squad at my Best Best is one of the best ever assembled. They sold problems lighting fast. Never buy anything technical without adding the Geek Squad .... money well spent !!!!!

A great thing to have especially when you buy a printer or computer because somethings just can't be fixed. So glad I invested in this.

For $10, by printer is covered for anything that happens for 2 years. Knowing that inkjet printers have a life expectancy of 1.5-2.5 years, there is a chance I might have to use this. Hopefully not.

They always help when my product broke thank you guys

Thank you Geek Squad for processing smoothly an exchange on a product I had purchased from Best Buy under warranty

The warrant came in very handy since I’ve been through four returns. The keypad buttons would quite working and I would have to exchange,

Absolutely love this great sound and quality very clear and lots of bass I even wish that I could get it to go louder but sounds very good.

Peace of mind. I pruchased a 4 year plan for my new epson printer which is great and has a replacement plan at a fair price.

Great protection plan. Never an issue when the product fails and has to be returned. Gift card always given without issue

Love the warranty was able to talk to an agent to anytime I had a question they were very friendly and was able to help me every time

This is by far the best protection plan ever! I absolutely love best buys geek squad they are very easy to work with and they don't hassle you, worth the purchase on expensive products!

I always buy the 2 yrs protection from best buy, always there when i need them, great service and excellent workers.