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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11040 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 11,040 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems yet but it’s good to have just encase my product breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend buying Geek Squad Protection plans for expensive items and even the non-expensive items too. It is worth it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 9 11

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad 911 svc fast,dependable and reliable on all service rendered on electronics and appliances purchased thru best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents where very knowledgeable about product and the geek squad did great job of explaining the process of how it’s set up and works

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Peace of mind

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always easy to use and totally worth having on just about anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service agreements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shall always buy a service/ repair/ replacement for my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I purchased Geek Squad. I have peace of mind about any needed adjustments or repairs for purchased products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had geek squad before and their service is amazing. I purchased this for my printer, but hopefully I won’t have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't needed to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately I haven't needed to use this yet. But if I do I like the idea of a replacement instead of being without while someone has me send off and wait for them to try to fix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tend to buy warranties for my products, and until now they’ve been very convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that I purchased the Geek Squad Product Replacement. It came in handy and I have used the service. They were quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always purchase this this with the products i buy. for only $20 it's worth it. i wish it was only $10 or $15 because it really adds up with tax and or shipping but it's good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far I haven't used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble out of my last router so buying this protection on my router seemed like a good idea. Love the price, if I have to use the protection plan I know that it will be worth the value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable not Used Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no issues with product but I feel assured with geek squad if I do have any problems. Will wait and see down the line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful when product fails. Just return & they give you credit for full purchase price of returned item toward next purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful when product fails. Just return & they give you credit for full purchase price of returned item toward next purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra layer of protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a consumer, you can't never go wrong with an additional service of protection, especially with electronic devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GERK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD is the best money can buy. You are foolish to buy a computer and not GEEK SQUAD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great to have. You never know when something stops working. Better to have then not have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have the 2-year Replacement on my printer just in case something malfunctions but there has not been any problems yet.

    I would recommend this to a friend