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Customer reviews

Rating 4.7 out of 5 stars with 11099 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 11,099 reviews
  • Rated 5 out of 5 stars

    ALWAYS BUY PROTECTION!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS BUY THE PROTECTION PLAN FOR ANYTHING YOU BUY BECAUSE EVERYTHING STOP WORKING AND MOSTLY WHEN YOU ARE STILL IN THE PROTECTION DATE.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need them, don't call the store, because they will give you a 1-800 number to call. If they can't take care of it over the phone quickly they will want to send out a tech which will cost you $$$. Best thing to do is take it back to where you bought it and let them fix it or replace it in store. that way it costs you nothing. It is worth it to have the insurance and it doesn't cost much so always go ahead and get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any issues to have to use it yet. Nice to know it's there if something does happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this guarantee no problem no issues. I recommend 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a geek squad warranty on a canon printer. The print head failed 3 months after the manufactures warranty expired. The same printer was no longer in stock for exchange, Geek squad game me the full price paid as store credit for a future purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always a must when buying electronics from the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use I had some issues with my printer and they gave me a gift card and I re purchased a new one so easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them as a backup so I haven’t used them yet. The same one came with my new printer and work great and we’re easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad helped set up computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me to get set up and we’re patient with me on each of the three calls that I made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding 'agent'

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joel has been responsive and helpful, with a very difficult situation with our remotes. He's called back as soon as he's able, and been very clear in his instructions. The problem we've had, I think, stems from the fact that the remote with our cable box seems to not work well in conjunction with a sound bar we purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed Squad provides great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad! Phenomenal services, really happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My little helpers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only drink one cup coffee it was just perfect for me . Definitely recommend good price to others stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protecting my investments with insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would always buy the Geek Squad coverage since Many Many Many times it is used before it expires. The cost is always a great investment for me... since it is alot better than buying the product again in less than 2-4 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free with purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was free with a purchase. Hope I don’t have to use it but nice to know it’s there in case I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has replaces a Nintendo switch and $150 headphones. If you buy something for your kids, buy the protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I have not had to use it but it's always smart to have protection on your electronic devices because something will always go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service when my computer had a virus.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer stopped working properly and I had work files that I needed to work on but could not access. I called Gee Squad and they were able to access my computer remotely and fixed the problem quickly! They saved all my work files and got rid of virus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my TV very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all the outlets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully we won't need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it yet, but I hear great things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek AQUAD for my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That's super helpful when you need it. I am so upset that my printer was not working correctly, and Geek SQUAD gave me the best solution.

    I would recommend this to a friend