Customer Ratings & Reviews

I purchased this 4 year product replacement for a Samsung TV. I bought it at a sale price. Very worth it, as it covers all electronics in the house.

They couldn't help me. Couldn't suggest a different printer for my needs. I need to printer 11x 17 paper. They were unable to try to find me what I needed.

Agent set up my television with no problem connected the dvd player on the same remote.

Love the service they provide for all my equipment!

This plan is okay not so bad could be better will not

Always get the warranties on big purchases from BB.

Fasy reliable services, always up to date with how to assist me with my protected product

Having Geek squad is always handy I get this especially when I have to get a new computer. But what’s even better they also help with old computers as well.

For someone who doesn't know much about computers, I'm glad that I have a support team behind me. They are truly & totally geeks. Everyone needs them.

Wouldn't be without it. If I have a problem with my product I call for help. If the problem still exists I take it in and it is either fixed or replaced.

This is such a no-brainer when purchasing a major appliance or expensive electronics. You can actually buy peace of mind with this service!

I'm never disappointed protecting our purchases when it comes to have teenagers in the house. They seem to be harder on equipment than I remember being.

The price for the coverage was unbeatable. Thankfully I never had to make a claim but knowing that I was covered for an entire product replacement, I had peace of mind.

Great service and gave reassurance. Great to have.

I absolutely love the protection plan. A printer I bought broke down right before the 2yr period and I was able to exchange it for a new one of the same one!

You have to credit geek squad for how they have evolved over the years and still maintain professionalism and integrity.

Reasonable price and excellent value for great 4 yr protection for my new Canon Pixma TR 7020a printer!

I love bestbuy and their protection plan is simply the best, No hassle of waiting 2 weeks to get your replacement! and the employees are very friendly and accomodating!

Geel squad is the best! I always feel secure to know they have my back when something goes wrong, especially after the manufacturer's warranty has expired.

I have used the service many times. The agents are great. They get the job done and they do it with a friendly and competent attitude. I will buy this product again.