Customer Ratings & Reviews

I have only heard good things about the Geek Squad, so decided to give it a try.

I chose to opt in on the Geek Squad Protection because for a few dollars more, I have peace of mind knowing my product will be exchanged should anything happen to it. I have used this service before and it is hassle free!

I do not know how you can write a review for something you have never seen or used. I really love it, it is so great, and I can't believe I lived this long without it.

I buy the 2yr Extended warranty on every purchase it has saved me so much money most manufactures give a 1yr warranty so after that your out of luck do yourself a favor and buy it.

Great value for it's price. I would recommend to everyone.

Great program that Best Buy offers Especially when you have a crack screen on your phone, it was replaced very professionally at no cost.

The squad replaced my printer without payment when my printer decided to stop working one day. They are super knowledgeable and very helpful. I'm glad I purchased this.

Good to have just in case your products get image.

I never purchase devices without an extended warranty. This warranty was purchased with the Logitech Trackball. I recommend the extended warranty for anything that is eligible for an extended warranty.

Excellent customer service and technical support. Always quickly diagnosed issues and either fixed or replaced item.

You must get the maximum protection for your products purchased through best buy,they have ALWAYS backed it up ,no issue with fixing or full replacement of products

Can't beet Geek squad. They always take great care of us. It has been worth using them for peace of mind... and a few replacements over the years too!

Always get the insurance cuz you never know nice to get free replacement

No issue with this purchase good deal easy process and quality

I usually do not purchase any warranties or replacement policies. However, I did for my MX Master mouse and I am thankful that I did. Best Buy's Geek Squad immediately replaced the mouse at the store and insured that it worked properly.

Whenever I buy headphones or other, easily breakable electronic devices, I always buy the extended warranty. Always. I've used it several times, and it is always very easy, with no hassles. I cannot recommend this enough.

I know that the product has a warranty but the geek squad protection makes it so convenient to exchange! I have used it once because the hinge came loose, and I was very glad that I wasn't out the money I paid for the product.

Extremely happy the the individual who installed all my equipment. Very professional and was on time.

I use to never get the geek squad until my kids broke my computer!! bought a new one with the full coverage and the kids broke it again . Lucky I had the protection

Was told wrong information when purchasing phone screen protector and phone protector