Customer Ratings & Reviews

This is a great service, but not without its frustrations. Some techies are not as good as others, and much depends and on getting the right person. As a user, one has to have time & patience for an online consultation, and also to realize that not every solution is going to be perfect. This being said, I will renew my contact when this one expires.

Always a great idea getting the extended warranty with electronics in any other products these days. You just never know and Best buy is great and honoring this

Always have come through for me when the product manufacturers didn’t.

I bought this because I wanted the protection and I had had one previous experience with Geek Squad and a product defect. They were right on it and the replacement took only a few minutes. You can count on this product.

This is a great idea. Peace of mind! Oh, so you want more words. Here you go.

I always purchase the Geek Squad Product Replacement plan if it's available. I've used it in the past on other products and it's a hassle-free service.

I always get protection for all my electronics. Very smooth transaction if anything ever breaks!

no muss no fuss, just walk in and a walk out! what's better than not having to worry about a failure or break, with GS you know your covered not matter what!

Bought a Turtle Beach headset and got the warranty replacement. Glad I did because one side shorted out and I took them back and got another set.

The geek squad protection plan is a great plan to purchase with any electronic

Best Buy offers very affordable extended warranty plans for high tech items. I rarely have needed to use them, but they provide piece of mind knowing that the Geek Squad is there to fix things if you need them.

Gives peace of mind. As we all know printers have a higher chance of failing

Always loved getting Geek Squad service with my products. It provides a little more ease of mind so that if something were to happen I can bring it in.

We’ve never regretted the Geek Squad plan we got. Although we’ve only used it twice, it was very helpful not to have to pay for them solving a problem.

Good to have, forbid a freak accident happens, or simply if something is defective.

Something you buy but hope you never have to use. Might update this if something goes wrong, (or right) when actually using it.

I probably will not need this service but it was a good deal and peace of mind is always good. The unit is excellent so probably won't need it serviced

Geek squad is awesome. I love the fact you don't always have to go inisde the store. They will help you through the chat option or call option as well

A very good program for the price. Having the additional protection on the many products that I have purchased from Best Buy is an excellent feature to have.

Geek Squad protection is awesome. When the printers are acting up, we bring them in and pick out a new one. Doesn't get better than that. We try to buy all our appliances there and get Geek Squad protection on everything.