Customer Ratings & Reviews

Sometimes it’s good to buy protection on your stuff because then you need to use it and can’t because you have no darn warranty

We thought this is a good idea because headphones get a lot of use and I heard that Best Buy has a no hassle exchange if anything goes wrong with them so thought it was worth it

The agents were able to resolve why my laptop was running slow and provided great recommendations for the future. The peace of mind is wonderful

I always buy the protection plan. Worth it. Best Buy Geek Squad have been a life saver on more than one occasion.

This Service agreement was worth every penney we paid for it. We had 2 units that needed repair. It paid for itself

Amazing. Never used it but I have in other products and it is very helpful.

Great value to get the geek squad protection & replacement packages. Never had a problem with replacing or returning items.

Never had a problem talking to them or getting a issue resolved

My mother ninja stop working out nowhere and went back they had no problem to replace it.

I first purchased geek squad on a different pc, I have children who like to download needless to say I got some viruses a few times; it was great being able to bring it to have it cleaned.

the Geek Squad Product Replacement is worth it, not expensive, and a good guarantee for whatever happens in the future. mostly helpful for me since i bought it with Hard Drives.

The rep explained the service contract well, and for the price it looked like a good deal. will update review if we ever use it.

I have been a Best Buy customer for many years. I always buy Geek Squad protection. It’s so easy and hassle free to use should a product fail during the warranty period.

Great team of experts. Happy i included the 2 year geek squad product replacement; alongside my purchase. Definitely recommend!

Great team of experts. Happy i included the 2 year geek squad product replacement; alongside my purchase. Definitely recommend!

Having this protection is over of the smartest things to do.

As you can see from my other reviews I ALWAYS buy Geek Squad with electronics. That way I never have to worry if there is a problem.

I ended up returning the product but I have purchased this warranty for multiple products and I have even had to use it to get a product replaced and the process and service was excellent!

Saves me the headache of repair and maintenance of my item

I've only ever had to use my Geek Squad service plan once but it is definitely worth it. I usually only buy it on more expensive items.