Customer Ratings & Reviews

Definitely worth it for headphones. We used it to replace headphones after 1 year. Returned for a replacement with no hassle.

Bought an HP printer and the Geek Squad warranty, as it was my understanding that if it couldn’t be fixed it would be replaced by a new one, and if that wasn’t manufactured anymore, one that was it’s “replacement “. Well, they gave me the money back for the printer bought less than a year ago( so, still under manufacture ‘s warranty) and didn’t return the money for the warranty itself, saying I used the warranty. True, but the printer was bought on sale and I can’t find one for that price anymore. So, all said and done, I wasted $35 and have no printer.

I love geek squad's product replacement program. TI've only had to use them 2x in the 15+ years I've been shopping at Best Buy and they have gone above and beyond both times!

The Greek squad extended warranty is totally worth it if it is something you use frequently and has some mechanics to it

It is always great to have an repaclement protection on anything that you buy.

I always recommend the added service protection, added service protection=piece of mind!

With all the non-repair electronics in everything these days, the extra warranty is worth it.

Great customer service and found what i was looking for

Never know what goes wrong with a printer.like a Boy Scout be prepared.Hopefully I will never use the warenter.

Although I purchased the extended protection plan, I haven't actually had to use it yet. It is nice to know that I have it if needed though. And the price was reasonable.

I would recomend this service with every purchase. I have never had a problem with the service.

I love it the service he change my printer teqlly quick

I cant say much about this because luckily I have not had to use it. For the price I paid it is a cheap insurance policy.

Glad to have extra protection, have not used them yet but I know I am covered.

I want to have a piece of mind this time for my printer and that's why I choose to add the extra protection on it

Highly recommend if you are not the type to baby your tech. Never had a problem exchanging for new item/store credit.

Rubén exelent agent, anser all my questions. We recoment the Greed Squat.

when you need them they are quick to get things fixed,installed, any service you need they are on it quick. great service always

This is the best Service Best Buy has ever offered as it covers all devices in your home. old and new. Thank you Best Buy Geek Squad.

The 2-Year Geek Squad Product Replacement Plan is a great plan to purchase, you never know when and if you will need it. Great customer service from Best Buy also..