Customer Ratings & Reviews

I have never had such great service with a product replacement plan as I do with Geek Squad

Please I recommend Geek Squad to everybody because when you can’t figure it BOOM Geek Squad can they are the best

Awesome printer...it's fast and and quality is great...the inks aren't as forgiving but the prints do it justice... If your looking to save on inks this is not the one but if quality of your preference over cost then it is...enjoy

Good for a price of mind with extended warranty on your purchase

it doesn't take much to get things done, but great service is always well appreciated

Great service for non-tech people and you're in need of help with your Best Buy electronics!

One of the few companies that stand behind their extended service plans. A definite must on high dollar purchases.

always good to have a warranty replacement for electronics

I recently purchased geek squad protection for a new two in one and also for the dvd burner I purchased. So far I have not had to use it other than a few questions so I will not give a full 5 stars as yet. I do not foresee any problems.

Service is always great at best buy. It is worth to buy the warranty plan for a couple of years.

Great coverage. Great price. Always get the coverage when offered. Highly recommend.

So far I haven't had to use it and with my husband around I figured I better get it.

Can’t go wrong by choosing Best Buy for your warranty and support

We bought the 2 yr extra warranty. Have not had to use it.

Appreciated the replacement of a product that wasn't working correctly. Exchanged my cord without any issues. Very good policy!

Good product you should really buy if you looking for protection for your purchase.

Geek Squad always delivers. This is one of the main reasons I always ship Best buy!

Best buy extended warranty purchase is the best thing to have on any electronics they make it easy for you to get your product fixed

The 2 year Geek Squad Product Replacement Plan is good to have but you can use it ONLY once in you 2 year agreement. Once you use it you need to buy another 2 year Geek Squad Product Replacement Plan on the new replaced Item.

Not too expensive. Definitely came in handy when 1st headset quit working in less than 6 mths. Reimbursement cost was applied to a better quality headset & 2 yr protection plan was extended another 2 yrs. for a prorated cost.