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Customer reviews

Rating 4.7 out of 5 stars with 11138 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 11,138 reviews
  • Rated 5 out of 5 stars

    GEEKSQUAD IS A LIFE SAVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection service has been more than beneficial for me throughout the years with regards to equipment for my business. By having this protection for my major electronic items, it has saved me a whole lot of money in repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best replacement plan ever! Zero complaints and I have been buying them for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good so far. No issues. Hopefully will not need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My little helpers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only drink one cup coffee it was just perfect for me . Definitely recommend good price to others stores.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    definitely a must have

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gsp is extremely useful, many times have items worn out and getting the manufacturers warranty is a very hard endeavor, gsp just takes care of that and extends it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad helped set up computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me to get set up and we’re patient with me on each of the three calls that I made

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this Geek Squad service on the printer as of now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    watch some Managers can be evil...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its good i was upset coz of Noobie Manager in Paramus NJ , but i love this service.... anyway i reverse what i said against company but this Manager has to go... Best Buy stay with us and hire better managers with better understanding

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Free with purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was free with a purchase. Hope I don’t have to use it but nice to know it’s there in case I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does the best they can

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is always really helpful and good about taking back defective products for a free replacement. Their stores may be understaffed and their employees may be under appreciated by the company but they do their best and I appreciate that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does the best they can

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is always really helpful and good about taking back defective products for a free replacement. Their stores may be understaffed and their employees may be under appreciated by the company but they do their best and I appreciate that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does the best they can

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is always really helpful and good about taking back defective products for a free replacement. Their stores may be understaffed and their employees may be under appreciated by the company but they do their best and I appreciate that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality and great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always great. Cusomer service always helpful and returning items and solving problems have never been easier. Their plans are affordable and fair.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Jonah. Thanks for sharing this with us! We appreciate the positive feedback! If you have any questions or need any help, please reach out to us.

  • Rated 5 out of 5 stars

    The Geek Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my device.When I was having difficulty, he scheduled another visit & advised me how to return it to get another device.He followed with me a few days later to see if everything was still working. That was very thoughtful & considerate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mariaole621

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked my HP Office Jet Pro Printer6968, but had to replace it with a new Printer as for months I could not buy the 902 Printer ink for it. Replaced it with Hp 7855 Printer. Have received it yet. Will let you know if it compares.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looking to buy another one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this printer for a little over a year and it works great, so great that I’m looking to buy another one. I hope I can find the exact one. I really recommend it very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the service in the past for a Foodsaver. The equipment malfunctioned after almost 2 years and the Product Replacement plan immediately processed the Gift Card to purchase a new Foodsaver. Therefore, I always add the Replacement Plan to my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the extended warranty for HP printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that my HP printer has a extended warranty and if something is wrong or it breaks I can bring it back and exchange for equal or less value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geeek Squad additional coverage a few times. It has been easy and if the item could not be repaired it was replaced. I have experienced no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bias! Must have this option.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely believe in protection plans. I must have this option. It’s always better to have it and don’t need it than to need it and don’t have it. Just my opinion. It’s life life insurance. The Geek Squad is amazing. Very user friendly.

    I would recommend this to a friend