Customer Ratings & Reviews

Always a pleasure to buy at Best Buy. The team members are Quick, easy to deal with and to the point.

I wasn't going to add on the 4 year warranty but with knowledge of the salesman who informed me what all it intells I'm glad I did!

Hope to never use but thrilled to know that it's there if I ever need it. I usually only buy the best after researching products for hours upon hours. After buying the product I like to get this as a peace of mind. Nothing lasts forever but at least more then 3 years, if not at least I have this.

Haven't had to use my coverage on my most recent purchases. However, in the past, I have used it for computer repairs, and black tie actually replaced my big screen tv when it started pixelating at the top of the screen. Buy it to cover every purchase since then, just for the peace of mind.

Geek Squad is the best. I like the convenience of making an appointment instead of trying to be the first one in line.

Terms are great for an expensive item. Priced competitively with other stores and benefits are worthwhile.

The Geek Squad has help set up all of our computers and has taken care of any problems or questions that we have on a as needed basis. They installed our new TV and instructed us on proper use and cleaning of TV. We would never stop using their services.

Have not had to use yet but I see this as a great value. I have asked them questions and have got good advice.

I love this protection plan offered. I purchase it on nearly every item I get. I never have any complaints from Best Buy when I feel the need to return something after the standard 15 day refund policy. It covers any and all damage you can think of... this is definitely worth the investment.

We are pretty able when it comes to setting up computers and getting what we need to function but the Geek Squad was able to detect and fix a problem in a very short time. Well worth the money to get the support

I never have to worry about purchase breaking. This plan will take care of it.

Got full credit toward a new machine when the old one died. Just take it to the store and they will do the rest.

Great service from Geek Squad. Would highly recommend.

Dont know how to review a service plan, but I am sure it will be great to have if I should need it!

This has been an entire piece of all of the items I've bought from Best buy. They are always very helpful at the geek squad and I really appreciate the security that the plan gives me whenever I buy an item I feel like it's totally backed by this.

I haven't needed to use this yet, but geek squad has been helpful in the past.

Well i love my items, because the one i saw its that i received. I will recommended all my friends to Best Buy company.

Plan gives peace of mind although I have not had to use it yet. I've read issues about not being able to get appointments, so we'll have to wait and see how that goes if I ever have to cross that bridge.

It is great to know that I can get help from the Geek squad if needed.

I’m the past we’ve had good results with these services, never had any issues with it.