Customer Ratings & Reviews

My Hp printer is working just fine. So I have not had to use the service yet. But I'm sure it's great. I love Best Buy.. They are always courteous, knowledgeable and never pushy. The Best prices too. I don't even bother shopping at any other store.

Best warranty program out there in my opinion on Electric’s. Some items they just give u new without sending it in and making u wait.

I bought this for my wife, who is not computer savvy. Do yourself a favor and buy this, my wife listens to anyone other than myself anyways, and I am not always able to fix problems she encounters. This helps ensure domestic tranquility.

Do not buy any product without Geek Squad! No questions asked replacement is amazing! Which makes me buy even more stuff from Best Buy even if it costs a little bit more it’s worth it

any insurance is better than none. just the labor cost and trip call is worth the amount you pay for extended coverage. not to forget about the part cost also.

Anytime i cant figure out whats wrong with my tech items geek squad gets it done

It’s my first time using this Geek Squad service. I know of others who swear by the Geek Squad, so I don’t doubt it will be most beneficial!

BB's 2 year warranty allows a long term usefulness warranty in case something messes with your product, like windows 10 coming out and our previous printer choked on it, so just handed it over and got full credit towards a new one, how good is that?

Very easy to set up, really like this HP besg Purchase for printing at home

Me personally I always purchase Geek Squad because I'm not tech savvy.

excellent service for maintenance of printer, copier, scanner

The two gentleman that installed my TV, including hanging it on the wall were very helpful, very courteous, and spent time to go through most of the interactions you can have on the TV.

The Geek squad team are some and very knowledgeable guys

I always get the geek squad protection on my electronics purchases. Well worth the cost.

It does what it promises, if my stuff breaks, they fix it or replace it. It is basically a rental cost, because when they say replace it, they usually mean give you the money back that you spent on it because the same product may not be available.

This warranty gives you a piece of mind and for electronic items you need this.

Great printer and did 4 year warranty because any issues and it’ll be covered.

I appreciate that Best Buy has such a great team of computer and electronic savvy employees that can help if and when something were to break... I highly recommend getting a warranty!

Always a must! They help TREMENDOUSLY so! I would be lost with this warranty service

GET THE PROTECTION PLAN FOR EVERYTHING YOU BUY. I have used this plan on multiple items. It is the most hassle free warranty I have ever experienced and has saved me well over $500.