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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2098 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 2,098 reviews
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS get the Geeksquad protection plan!!!! Must have!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always does a great job! Super helpful! Always recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I understand products aren’t made to last, however always purchase a just in case protection plan.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Free replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in case anything goes wrong. Free replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always has what I want. Favorite store on the planet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad 2 year product replacement saved my life. I would rexcomend it to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect purchase for just in case I need it in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year replacement service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I add on the 2 year replacement service plan to the $100 Shredder I bought for $20 well worth it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought geek squad protection because they are suppose to help with any technology whether you bought it at Best Buy or some where else. Because of COVID-19 the people who could help me were fired and the tech on staff could not help because they only worked certain days and I needed an appointment and they still could not help me when I scheduled an appointment. The tech was courteous and sorry he couldn’t help with my Alexa auto install Make sure they can help before purchasing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just having this gives me peace of mind when something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I mean, why not?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its better to have it and not need it, than to need it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped set up the computer when I took it to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product Easy To Use Multiple Apps Variety Of Things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this protection and now i know i am safe from accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional team of techs at Best Buy. I was very impressed by the professional Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I s good to have just in case something go wrong with my shedder

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a product protection plan a must for mistske making teenagers .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy product replacemnt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents quickly and gladly replaced the phones that malfunctioned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helps me do stuff at home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Geek Squad membership is wonderful. I us it all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hampton computer protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was bought for home desk computer at my son's house

    I would recommend this to a friend