Customer Ratings & Reviews

The agents have been able to clear any virus that has attacked my computer. The agents have been able to help me take care of problems online chatting with an agent.

Wow, what a great value for a T.V. ... Color is great, with a built in visio streamer...

Have you ever bought something then shortly after you install it the whole thing breaks and you have wasted your money? Well, with Geek squad insurance you just take it in and they fix it. Such a deal!

Best solution for my laptop and love the recommendations I received from Geek Squad. My family know that any problems with the laptop all they have to do is get in contact with Geek Squad.

It's worth it. They install appliances with white glove service. Know they cannot install hard wired appliances anymore. You must have outlet boxes to plug in to.

i’d had it for a couple months and it started glitching, glad i purchased the protection plan! they replaced my fire stick with a new one, no problem!

Pay extra to get geek squad for your own protections. If it is ever break just take it back to Best Buy to get it fix or replacement if they can’t fix it.

This is a great service to have! Great value for the services covered. You will easily save time and money if you buy this plan and utilize all that it covers.

Paid for the Best Buy extended warranty, and, unlike what I experienced with other businesses, Best Buy honored the return without question. Very Happy!

The folks who came out were great. They showed us how to work the system and made sure we knew what to do to operate the system.

I always get the Geek Squad service on everything! It pays for itself and the people on the phones are so friendly and helpful.

Had Geek squad come out and hook up receiver and surround settings along with programing universal remote

very satisfied with the Geek Squad they installed our TV and theater surround sound. Highly recommend

I’m so glad I purchased the geek squad replacement. After about a year the shredder started acting up. I took the shredder in and left with a brand new one. It was as simple as that.

Protection plans are great! They provide a reliable and “bang for your buck” way to keep your products new and secure. I don’t buy anything without one.

Haven't had to use yet on this product but have used in the past and is very simple to use and works great. I always get on higher dollar electronics.

Every time I purchase warranty I never have a issue when redeeming it it's fast and easy and if you want a upgrade you just pay the difference i love it!

I am not one to get insurance on every purchase, but the item this was for was something I have never used before, and I got it at a great sale price, that the amount for insurance was paid for.

I purchase Geek Squad Protection on most purchases from Best Buy. However there products are of such great quality that I have never has to use it.

This is the BEST money you'll ever spend! They take control of your computer and it's fixed in no time. I've had their service for 10 years.