Customer Ratings & Reviews

excellent product I recommend it is very good and resistant

Must always purchase the protection plan to protect your purchase

Best Buy's extended warranties and replacement plans are always worth the few bucks extra, especially when they replace whatever it was that does not work anymore.

They are awesome. They set up my tv, hooked it up to my sound equipment and took the old tv out. They also help me reset my laptop and cleaned it up. Great service, good people

The 2 years replacement is a value that I have used often. In 2 years from now I want to change my product I will be able to without any problem. Best Buy is the BEST!!

I added this to my purchase because it was low cost and definitely worth the investment if it has a problem in the future.

I rarely purchase extended warranties. However I have had to use one before. My experience with the Geek Squad in the past has always been very positive.

No brainer, definitely a great purchase. Always covered if product go bad. Service Well worth a few dollars with piece of mind. A positive recommended buy.

A Roku stopped working and I took it to Best Buy for replacement under a Geek Squad Protection Plan. Everything went very smoothly and everyone was very helpful.

geek squad always stand behind their promise, excellent service, i really like best buy products just because of geek squad warranty and their service, keep it up

I must to have this protection for anything I buy in Best Buy which is more easier for me and my family!

This product is holding up very well at this time no problem.

Geek Squad set up our new tv in just a short time and were very helpful in the use of our new Samsung. Great team.

I am not very computer literate but when something comes up I can call and get the help I need. They are very helpful and so far there hasn’t been anything that they haven’t fixed or help me to understand.

I always always always buy the protection plan for things I buy at Best Buy. Kids break things and it is so much easier and less expensive to get them fixed.

We purchased this for our new cordless phone. Good to have piece of mind if phone needs replacing.

When I purchased any items I'm asked do I want protection. Sometimes I yes sometimes I say no. But when it comes to commuter, tv, cameras I go for it. Also so easy to renew

Our 2 year old lg washer could not be repaired. After a few phone calls the geek squad agent completely refunded purchase price. Very professional. Highly recommend.

The folks who came out were great. They showed us how to work the system and made sure we knew what to do to operate the system.

I always get the Geek Squad service on everything! It pays for itself and the people on the phones are so friendly and helpful.