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Customer reviews

Rating 4.8 out of 5 stars with 2099 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,099 reviews
  • Rated 5 out of 5 stars

    replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this replacement for my new phones hopefully I don't need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money to get this for your electronics.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review and for trusting Geek Squad with your electronics. We appreciate the positive feedback and look forward to helping you again!

  • Rated 5 out of 5 stars

    Great techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this purchase for anything over 100 it’s well worth it and comes in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Industry’s Best Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Warranty has no equal, retail has no equal that matches a Best Buy Warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad replacement warranty has no rival. You could not ask for a better one. We get it for all our purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everytime i have a problem with a device i purchased they will just replace it and im out the door great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I never have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re going to buy any expensive gadget make sure you get geeksquad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely wanted to get a warranty on this because you never know when it will mess up and you need to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no issues with Geek Squad product replacement plans. It is a great idea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is pretty good! It really is as easy as dropping your broken product off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have. If you have any issues they are quick to assist and help resolve it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD PROTECTION PLAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD is friendly and knowledgeable and always gets the job done right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the contract because my controllers kept breaking and they replaced them everytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past I have need the ext warranty, so I didn’t hesitate to make that purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The response from Best Buy when we need a replace it works awesome...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have insurance, plus nice to know they have my back when I have questions.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Tony. Thanks for your positive feedback! We really appreciate it. I'm the same way and love buying protection for all my products. Hopefully we don't have to use it but the peace of mind is great. If you have any questions, please feel free to reach out by all means!

  • Rated 5 out of 5 stars

    Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support and help as my finger tips, they always know what to do to help me out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good to have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got the protection for the just in case something goes wrong i can get a new replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Safe than Sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second try with this product but I want assurances it will work properly. Best Buys provides this for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Geek Squad Product Replacement ALWAYS GET A PROTECTION PLAN :) YOU NEVER KNOW

    I would recommend this to a friend