Customer Ratings & Reviews

I wanted to replace a shelf system, that had separate speakers, since our dogs and cats would sometimes pull the speaker wires loose. We had no higher place for it, so I searched for a unit that is compact, but has awesome built-in speakers. This is it! The sound is excellent and there are no separate speakers to loosen. Definitely recommend this one.

Geek Squad product replacement plans are a MUST! It's great having the replacement plan because accidents happen! The Squad is always knowledgeable as well. I always buy a protection plan with items I purchase from Best Buy. It's such a great service offered!

I have not had to use it but so helpful that I have it if needed. Would recommend highly and at a good price.

I have had several gaming headsets from Best Buy with replacement plans. I have been able to return and exchange easily. Wouldn’t spent hundreds of dollars on gaming gear without the replacement plan, I prefer not throwing my hard earned money away. Would definitely recommend.

It was the best money I have spent, just knowing that they are there, is the greatest peace of mind. They are awesome, they have answered and helped me through some encounters, I had do to my lack of knowledge about electronics, very understanding , they take the time to listen and walk you through to fix everything. Thank you Linda

good to use but thats not what I want want n expected to like rhar thought could do more with it

I had a problem with the battery not lasting very long. Took it back to Best Buy within the insurance terms and was treated very well and exchanged for a new phone without any problems

I like knowing that there is a back-up plan if we need it. We rely on a lot of technology for our jobs, so great to have that piece of mind.

So glad we had purchased the GeekSquad Protection Plan for our remote. It stopped working and because we had the Geek Squad protection plan, we recevied a replacement remote at no additional charge. Peace of Mind to know, I didnt have to repurchase the same remote again. Thank you Best Buy!

The nice thing about the service plans on Best Buy items are that while they are extra in cost, it allows for replacement of the item if it becomes defective, without having to repurchase the item. There are varying lengths of time on the service plans, but they are worth it.

A must service and warranty plan for any electronic item bought to ensure long time enjoying it.

The Geek Squad always delivers. This is the best warranty and replacement service I’ve ever had for products, and that is saying something! I usually buy this on any product over $100 that I want to use for at least 2 years. Never any hassle with the Geek Squad.

They have very good customer service I can always count on them for any concerns about any of the items I have purchased at Best Buy and comes in handy when those accidents occur at home wether it’s kids or pets. I always add the geek squad warranty to all my purchases.

Did what it was supposed to do. I will get next time around

You need geek squad protection if you purchase a big expensive item. You want your product protected if it breaks after a year or two. You want geek squad to fix it or replace it for free if they can't fix it. Overall you will be saving money in the long run.

Each time I buy an item that is a bit more of financial investment, I go with this geek square plan. Even if you don't need it, its worth the investment just in case you do. Before the two years of coverage run up, I'll take my item in and have anything fixed that I can.

Protection always a plus when one is able to buy it. Never a negative imo

the two-year plan was something we must do we have to do we would not buy any product from Best buy without getting a plan my wife's loves it we love the price of them my teenager he loves the products we would recommend it to anyone who would ask us about it thanks Best buy

Fortunately never required to fix anything, but used once for my Laptop and they really understood the issue and checked everything per my satisfaction. Buying product with Geek Squad means purchase and relax

Im new to the Cricut world and i bought this product so it could help me see where i needed to weed out my vinyl. This light screen is a life saver. I definitely recommend this product.