Customer Ratings & Reviews

I never purchased any warranty however with anything related to electronics, it’s almost irrelevant whether or not you take care of it properly. I purchased some speakers before and opted out for the warranty. After year I was stuck with a broken speaker. Never again!

I have only had to use the protection plan a few times and I have been able to get fixed away every time. My Surface Pro fell and was pretty much destroyed. Luckily I had the protection plan that covered the tablet completely.

Purchased a Geek squad product replacement for Wifi router, had for a couple of weeks and it shot crap. Geek squad said No Problem in replacing the product. Manufacturer wanted me to send the product back to them,. Yea right, and be without for who knows how long.

I always make sure to get Geek Squad's protection plan on all the items I purchase through Best Buy. Not because I'm concerned about the quality, but in case that something does happen.... It gives me peace of mind!

The agents put my treadmill together very professionally, and I am very pleased with their work.The product replacement is great to have for so many reasons.

I absolutely hate having more than one remote laying around and trying to keep track of them! Harmony has solved this issue for me and has been improving their products for years! Now you can have the app on a smart device and don't even need to have a remote laying around! This is awesome!

I always get the geek squad replacement service in case anything goes wrong with my TVs had to only use this one time in the past and had no problem getting the product replaced I would recommend this to everyone

Great to have this extra layer of protection when purchasing anything from best buy. I love to have extra protection when original warranties run out. And the Geek Squad are trained professionals that get it done!

I recommend to always get geek squad protection if available for the items you purchase. Never know when you will need your product fixed. I always by my electronics at best buy and get geek squad protection.

[Employee of bestbuy] Consistently great, able to make returns and purchase new items with ease

I have never had reason to regret the purchase of a geeksquad warranty, these plans are great, no hassle at a great price. Geeksquad offers great advice, they are qualified and knowledgeable and gives excellent service from staff that actually cares!

I haven't needed the use of this service yet because I like to buy certain brand names for quality and Best Buy is a great place for me to shop.

It seems that it’s cheaper to purchase an extended warranty than to pay full price again if it doesn’t hold up

Do not yet. I haven’t used my warranty. I just hope if I encounter a problem my warranty is still active.

ALWAYS ALWAYS ALWAYS PROTECT ANY PURCHASE WITH THE GEEK SQUAD!! EASY TO DEAL WITH AND CAN ALWAYS GET AN APPOINTMENT AND HELP!!! LOVE THE GEEK SQUAD 111

This is good piece of mind. I think they now have a better way of protecting your equipment with some kind of overall coverage vs each individual piece that I wish was available when I bought this however I’m happy to have the coverage as peace of mind especially with the larger TV that I would not personally be able to get off the wall and take to the store for service.

Awesome, Awesome, Awesome. Geek Squad Protection is probably one of the best protection plans you can get, it has served me & my family well over the years. doesn't hurt to have it, it helps greatly

The Geek squad Protection plan is Great. I always get a protection plan From Best But For ALL Of My Electronics Devices.

Never leave the store without it. We have saves thousands over the last few decades because of these plans. Better safe then sorry!

I love the 2 year plan. It keeps me safe in knowing that my phone and other electronics that I purchase will be protected and taken care of if I have any issues. This program allows for agents to take care of their customers.