Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.9 out of 5 stars
- Quality
Rating 5.0 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
to a friend
Always Valuable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 years replacement is a value that I have used often. In 2 years from now I want to change my product I will be able to without any problem. Best Buy is the BEST!!
I would recommend this to a friendAlways looking ahead in case of problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I added this to my purchase because it was low cost and definitely worth the investment if it has a problem in the future.
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.
Very useful
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very handy to get my product replaced or serviced if anything happens
I would recommend this to a friendOnline in store pick up service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy service and pick up thru online purchase .
I would recommend this to a friendGreat service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must always purchase the protection plan to protect your purchase
I would recommend this to a friendexcelent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product I recommend it is very good and resistant
I would recommend this to a friendPurchased Extended Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I rarely purchase extended warranties. However I have had to use one before. My experience with the Geek Squad in the past has always been very positive.
I would recommend this to a friendRoku Replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A Roku stopped working and I took it to Best Buy for replacement under a Geek Squad Protection Plan. Everything went very smoothly and everyone was very helpful.
I would recommend this to a friendGeeksquad service worth the additional cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No brainer, definitely a great purchase. Always covered if product go bad. Service Well worth a few dollars with piece of mind. A positive recommended buy.
I would recommend this to a friendcant beat geek squad package
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad always stand behind their promise, excellent service, i really like best buy products just because of geek squad warranty and their service, keep it up
I would recommend this to a friendLove Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not very computer literate but when something comes up I can call and get the help I need. They are very helpful and so far there hasn’t been anything that they haven’t fixed or help me to understand.
I would recommend this to a friendYou need protection plans!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always always always buy the protection plan for things I buy at Best Buy. Kids break things and it is so much easier and less expensive to get them fixed.
I would recommend this to a friend2-Year Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I must to have this protection for anything I buy in Best Buy which is more easier for me and my family!
I would recommend this to a friendProtection very important
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchased any items I'm asked do I want protection. Sometimes I yes sometimes I say no. But when it comes to commuter, tv, cameras I go for it. Also so easy to renew
I would recommend this to a friendCompletely full filled contract.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our 2 year old lg washer could not be repaired. After a few phone calls the geek squad agent completely refunded purchase price. Very professional. Highly recommend.
I would recommend this to a friendFast setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad set up our new tv in just a short time and were very helpful in the use of our new Samsung. Great team.
I would recommend this to a friendGeek Squad Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this for our new cordless phone. Good to have piece of mind if phone needs replacing.
I would recommend this to a friendReview
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The folks who came out were great. They showed us how to work the system and made sure we knew what to do to operate the system.
I would recommend this to a friendAlways get the Geek Squad service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get the Geek Squad service on everything! It pays for itself and the people on the phones are so friendly and helpful.
I would recommend this to a friendOutstanding
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is holding up very well at this time no problem.
I would recommend this to a friend